- Report: #1071927
Report - Rebuttal - Arbitrate
Complaint Review: Spirit Airline
Spirit AirlineMerimar, Florida internet, Select State/Province USA
Spirit Airline Terrible Airline. Worse customer service internet Florida
*Author of original report: Looking for people ripped off by the $9.00 Club
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Spirit Airlines is a "no frills" cheap ride, but never... ever...... get into a situation where they cancel a flight. Spirit will leave you high and dry and stranded without batting an eye. They simply don't care. They're motto seems to be, offer a cheap ride and they will come. Recently, scheduled out of Philadelphia, my wife and I were book on Spirit. I'd flown the airlines twice in the past without incident. This flight was canceled "due to weather" according to Spirit.But, that's just a lie they used to avoid any passenger obligation. The reality is they have one flight a day to DFW from Philadelphia. Since my Sunday flight was canceled and their Monday flight was booked solid, they gave us the option of waiting until Tuesday or getting a refund.
This report was posted on Ripoff Report on 07/31/2013 07:41 PM and is a permanent record located here: http://www.ripoffreport.com/r/Spirit-Airline/internet-Select-StateProvince/Spirit-Airline-Terrible-Airline-Worse-customer-service-internet-Florida-1071927. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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