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Report: #1099969

Complaint Review: Systweak - Select State/Province

  • Submitted:
  • Updated:
  • Reported By: Computer Amateur — Worthington Ohio
  • Author Not Confirmed What's this?
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  • Systweak Select State/Province USA

Systweak Fake assistance popup software Internet

*REBUTTAL Owner of company: Response from Systweak Support - Corporate office
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Unwanted popup from Systweak showed up on my screen telling me I needed Windows PC Repair.  One of the "satisfied customers" in the Comments section wrote "Finally found something to fix my dll problem! Thanks a lot".  His name is listed as Arnon Rambaldo.  Person of the same name in LinkedIn (Arnon Laurelli Rambaldo) is listed as a System Support Executive at Systweak.  Is he reviewing his own product? It looks unusual at the least to me.  Leave my computer alone!

This report was posted on Ripoff Report on 11/16/2013 05:55 PM and is a permanent record located here: https://www.ripoffreport.com/reports/systweak/select-stateprovince/systweak-fake-assistance-popup-software-internet-1099969. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 REBUTTAL Owner of company

Response from Systweak Support - Corporate office

AUTHOR: Systweak Support Team - ()

SUBMITTED: Monday, November 18, 2013

POSTED: Monday, November 18, 2013

Dear User

We are truly sorry to hear about your experience. We are Microsoft Gold Certified Partner and million users are successfully optimizing their PC using our products, and this is not a scam. We take customer satisfaction very seriously and this is not the type of experience we aim to deliver to our valued users. We understand your concern, our valued user and employee sharing somewhat same name is a sheer coincidence. The alert appears when a PC of experience some kind of errors, could you kindly email us your issue in detail at support@systweak.com or also you can raise a ticket here: http://support.systweak.com, we will solve this issue for you immediately.

Regards,
Systweak Software 

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