- Report: #1018039
Report - Rebuttal - Arbitrate
Complaint Review: TOYOTA OF HOLLYWOOD FL 33021
TOYOTA OF HOLLYWOOD FL 330211841 NORTH STATE ROAD 7 Hollywood, Florida United States of America
TOYOTA OF HOLLYWOOD FL 33021 CLASSIC BAIT AND SWITCH....BUYER BEWARE Hollywood, Florida
*Author of original report: Rebutal to reply
*UPDATE Employee: Toyota of Hollywood Operates with Integrity and Code of Ethics
Guess what..."it must be out on a test drive...can I show you a new Sequoia?" (He was obviously nervous and uncomfortable telling us this). We politely declined and told Paul that we wanted to go back in the showroom and see when the car would be back. Paul then had us sit while he went to talk to "Crockett" . When he returned, the "new story" was that the Sequoia was under contract...which was amazing since it was available 30 minutes earlier when we called. We asked to see the car anyway in case the contract fell through, but the reply was the car must be at another dealership...so apparently in 30 to 45 minutes the car had a test drive, was moved to another dealership and had a contract on it!
So...anyone reading this can see the true picture, and where this story is heading...CLASSIC BAIT AND SWITCH! The aforementioned SR5 never existed! The NADA Guide rough trade in value is $31,900, and the Dealers "clean retail value" is $39,400!...it was a price that was too good to be true! Paul, our nice young salesman was very apologetic and offered us two Toyota ball caps (which we declined.) We never did get to meet Crockett, and he would not take our followup calls, nor return our message on his voice-mail to apologize!
DO NOT DO BUSINESS WITH THIS CLASSIC RIP OFF dealership. I am a long time Toyota owner (Solara convertible)...I love my Toyota...it is a great product...but...this dealership is about as slimey as they get! Shop for your new or used Toyota elsewhere...they are great cars!
This report was posted on Ripoff Report on 02/21/2013 12:25 PM and is a permanent record located here: http://www.ripoffreport.com/r/TOYOTA-OF-HOLLYWOOD-FL-33021/Hollywood-Florida-33021/TOYOTA-OF-HOLLYWOOD-FL-33021-CLASSIC-BAIT-AND-SWITCHBUYER-BEWARE-Hollywood-Florida-1018039. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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