Tax Group Center Ani Labayan, Jennifer Shapiro, Chris Gummeson. FRAUD... ILLEGALLY TOOK MONEY, Liars, Cheats, Salesman but not likely attorneys or accountants Calabasas, California

I hired Tax Group Center in 2010 to negotiate my taxes owed down to a settlement I could afford to pay the IRS and the State.  They did not do that.  In addition, I was sent to collection agency because Ani Labayan dropped the ball and did not follow up with the negotiations.  She's rude, un professional and does not offer any other service than a smart nasty mouth with no experience or knowledge. She told me that I could not do an offer in compromise. When I complained to Jennifer Shapiro (the orginal person who sold me this whole $5000 bill of BS) she said that I indeed was able to do an offer in compromise and that she would "take care of me".  I also at that time asked if they would prepare my 2011 Taxes, she agreed and said that cost is $200, I paid that electronically and sent in my 1099s and my neatly prepared expense report on April 11, 2012.  Needless to say she did nothing with it.  Upon my follow up on 4/15 as I hadn't heard from the accountant, she requested I send over my tax info - so I did that again.  Have never heard from her since. 

 I called the accountant directly on 4/16 and he had never even heard of me, said that I had to fill out these "tax organizers" they require.  I told him I had never heard of those, that Jennifer has my information.  Well, now let's see I finally, after sending multiple emails, leaving multiple messages recieved these tax organizers from some other guy on MAY 17th.  I responded by asking about the status of my IRS agreement (which by NOT filing my taxes for me ...they violated...Not to mention that taking money for preparing taxes and then not preparing or turning them in... against the law.  So, now I'm into them with $5200 of my money and essentially have nothing resolved AND my IRS agreement totally screwed up.  SO I file a compliant with the BBB, and finally get a call from some joker named Chris Gummeson who swears he'll take care of everything, that they want to fix this blah blah bs blah... BUT and I quote "we cannot move forward on this until you remove your complaint from BBB"  I said ummmm okay?? what?  He said "it's company policy that we cannot resolve the issue unless you remove your complaint from the BBB"  I told him that I would remove it when they actually HAD resolved my issue, right now the way I see it Chris, you took my money for tax preparation and didn't file my taxes...isn't that against the law??  He said "tell you what, you send your file to me, I will get the taxes prepared and then you can remove your complaint"  I thought that was fair enough.  That was on 5/21/12... I sent everything to him on 5/23/12.  Haven't heard a peep from him either...I have sent emails on 5/22 requesting a status report of my IRS agreement, whether or not they had bothered to file an extension for 2011 and about Jennifer's plan to incorporate 2011 into the OIC..NOTHING> I have sent 3 subsequent emails with no response what-so-ever.  I don't know what to do~!!  I want every penny of my money back and then some for all of the durress this has caused me!  They ARE CROOKS...DO NOT... do business with them.  They will LIE and tell you all this BS and then they don't do what they say they will. 

 I am filing a formal complaint with the IRS on Friday 6/15/12, I am planning on going to the news and letting them know.  I want these people stopped from causing anyone else this awfulness.  I just wanted to do the right thing and get my taxes straightened out and Tax Group Center aka Band of Lying, Cheating Salesmen... took ALOT of my money and did nothting.  I didn't have that money to spare!  I had to borrow it...seriously.  What can be done about this??  Anyone help me?  I hope the IRS can help me at least a little bit...