- Report: #1119006
Report - Rebuttal - Arbitrate
Complaint Review: The Halo Company
The Halo CompanyInternet USA
The Halo Company aka Halo eCig aka Halo eLiquid aka Halo Vapor aka Triton aka G6 BATTERY MELTED WHILE CHARGING. NO REFUND BECAUSE AFTER 30 DAYS! BEWARE: NEXT ONE MAY BLOW A FACE OFF! Internet
*Consumer Comment: Halo Battery
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I purchased the Halo Triton Starter Kit from them about 4 months ago. The quality of their product design is questionable.. their customer service is terrible! I was charging the (manual) triton battery with the usb charger (supplied in their kit) and noticed a burning smell.. the battery was hot and the button was melting into the battery!! They did offer to replace the faulty battery, to which I refused. I work in the field of engineering (aviation) so I'm pretty fluent in Quality Assurance standards/compliance (as they pertain to electromechanical components). Recently, there have been quite a few incidents involving the explosion of electronic cigarettes (eCigs). That being the main reason why I requested a refund over a replacement for the return of the purchased kit. They have refused.
For anyone who is looking to purchase a quality eCig.. look for the "CE" marking on the product or a Certificate of CE/ROHS Compliance.
This report was posted on Ripoff Report on 01/28/2014 11:18 AM and is a permanent record located here: http://www.ripoffreport.com/r/The-Halo-Company/internet/The-Halo-Company-aka-Halo-eCig-aka-Halo-eLiquid-aka-Halo-Vapor-aka-Triton-aka-G6-BATTERY-1119006. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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