I began working with Mario Garcia the CEO of The Home Loan Mart in late November 2011 to obtain a home mortgage. In December, Mr. Garia provided a pre-approval letter from Chase Bank and then an approval letter once we signed a contract with the sellers. During the mortgage process, he made a lot of statements that were untrue about the process, such as FHA has 2 underwriting steps, FHA did not provide a case # or confirmation to him. He advised on December 7th, we were approved by FHA and Chase to move forward with our closing date of Decemer 16th. On December 14th, he advised they had found a glitch in our credit report and we needed to send him $629 overnight for an issue with Chase Automotive finance. He advised his staff had talked to Chase and once they received the $629 it would be corrected on our report. We overnighted a cashier's check to his associate Jon Falconer in Colorado who was to pay Chase Automotive. [continued below]....
..... The very next day after they received the cashier's check, Mr. Garcia advised our mortgage was declined, the day before our closing!! He emailed me a letter from Chase advising my loan was declined.
On Decembr 27th, Chase Automotive still had not received the $629. Mr. Garcia kept saying he mailed it or he was cancelling the check and would refund my money. During this time, we contact Chase Mortgage who advised they never reviewed a mortgage application for us, nor did they issue a pre-approval or decline letter. We advised the letters were on Chase letterhead and were signed by Mr. Garcia. We sent Chase Bank the letters Mr. Garcia sent us and they advised there were fraudulent and Chase never issued any such documentation. On Janury 13th, I contacted the Attorney General in California and Colorado. Mr. Garcia nor any of his associates are licensed in either state. We were advised in 2009 Mr. Garcia and Mr. Falconer received Cease and Desist orders from the State of Colorado. The Attorney General also determined the address listed s 5000 Birch #3000 is fake. The Home Loan Mart nor Mr. Garcia have any offices in the building and never have according to the buildings management office. The phone number's listed on his website are cell phones listed as Colorado cell numbers. Mr. Garcia and Ms. Turcin (the VP of Operations) constantly move and it has been hard to actual locate him to try to file a civil case. The VP of Operations, Michelle Turcin is actually Mr. Garcia girlfriend who works at a spa in Orange County, not his company. The Attorney General of Colorado is attempting to help us recover the $629 that was to be paid to Chase. A representative from the Attorney General has contact Mr. Garcia via email and phone. Yet all they receive are excuse after excuse as to where the money is that he was to send back. Mr. Garcia has every excuse, "the check is in the mail', "mailed it to wrong address", you name it. As of February 8, 2012 we still don't have our money back.
He provided fraudulent mortgage approval from Chase Bank and made false statements regarding FHA approval and Chase Bank approvals. After I notified Chase, Mr. Garia changed his website, but still have the false business address. They are con artists and scam men. Stay clear of this company!!