- Report: #854390
Report - Rebuttal - Arbitrate
Complaint Review: The Swill Colony
The Swill Colony1112 7th Avenue Monroe WI, Wisconsin United States of America
The Swiss Colony Credit Scam Monroe , Wisconsin
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I had no balance on my account at the time we ordered our Christmas and did not expect to get a bill for January since the order was placed so late in the month of December.
January I received the bill duo February 5th. We paid the bill in full through my bank for Jan. 31 2012. We have conformation form the bank that money and did transfered electronically to the Swiss Colony on the above date.( no was mailed)
I received a statement from Swiss Colony for the full amount of the bill plus a late fee in March. I called them and they acknowledged receipt of paymnent credided on the 17 of February. Thay then credited the $15.00 fee back to my account.
Then I receive a statement for $5.91 for some unknown reason on my April bill.
When I made an inquirery about this bill I was given the run around. It was the late fee for Decembers bill that had a 00. balance or maybe it was interest accrued from the 00. balance in February.
We made a payment by phone and closed the account yet the payment has still not shown up at my bank and the individual whom took the payment would not give me confirmation number.
This report was posted on Ripoff Report on 03/15/2012 01:34 PM and is a permanent record located here: http://www.ripoffreport.com/r/The-Swill-Colony/Monroe-WI-Wisconsin-53666-1243/The-Swiss-Colony-Credit-Scam-Monroe-Wisconsin-854390. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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