Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1079181

Complaint Review: Thrifty Propane - Medina Ohio

  • Submitted:
  • Updated:
  • Reported By: Yo Mio — West Unity Ohio
  • Author Not Confirmed What's this?
  • Why?
  • Thrifty Propane PO Box 2018 Medina, Ohio USA

Thrifty Propane False advertising and refusal to comply with their advertising Medina Ohio

*General Comment: Legal Notice

*UPDATE Employee: Explanation of Price Beat Guarantee and Honored Guarantee

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Thrifty Propane sent me an email advertisement stating "We guarantee to beat any current pricing by at least 10 cents per gallon."  I tried three different times to get them to honor their advertisement, but none of their phone personnel would acknowledge it.  All I could get out of them is "I'll try to get you the best price I can.  I need my manager to OK it".

I had a quoted price from Baker's Gas for $1.28 per gallon for 850 gallons of HD5 propane (the same type of propane that Thrifty sells).  Thrifty Propane should have sold it to me for $1.18 per gallon, 10 cents less than Baker's Gas.  However, the best price I could get from Thrifty was $1.269 per gallon.

I called Baker's Gas again, thinking that perhaps the price of propane had increased and that Thrifty was actually giving me the 10 cent discount they advertised.  However, Baker's Gas informed me that the price of propane had actually decreased to $1.25 per gallon, so I made my purchase from Baker's Gas.

Based on their advertisement of beating any current pricing by 10 cents per gallon, I feel that Thrifty Propane owes me $86.25, since my actual purchase was 862.5 gallos of propane.  If Thrifty Propane is allowed to make false statements, they shoud pay for it.

 

This report was posted on Ripoff Report on 08/26/2013 01:01 PM and is a permanent record located here: https://www.ripoffreport.com/reports/thrifty-propane/medina-ohio-44258/thrifty-propane-false-advertising-and-refusal-to-comply-with-their-advertising-medina-ohi-1079181. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
2Consumer
0Employee/Owner

#2 General Comment

Legal Notice

AUTHOR: Legal Notice - ()

POSTED: Monday, April 27, 2015

Please take notice that Thrifty Propane (“Plaintiff”) has filed an action in the Hamilton County Court of Common Pleas (Ohio) – Thrifty Propane v. John Doe, Case No. A1500404– due to allegedly false and disparaging statements published concerning her on Ripoff Report using various aliases or screen names.  This complaint is one for defamation per se, defamation, tortious interference with existing economic and/or business relationships, and tortious interference with prospective economic and/or business relationships against Defendant.  Plaintiff seeks the following relief: a preliminary and permanent injunction; declaratory judgment; general, exemplary, and punitive damages; and attorneys’ fees.  Defendant must answer the complaint within the time allotted by the Court.

Please contact Plaintiff’s counsel, Whitney Gibson at wcgibson@vorys.com, to obtain a copy of the complaint.

Respond to this report!
What's this?

#1 UPDATE Employee

Explanation of Price Beat Guarantee and Honored Guarantee

AUTHOR: Thrifty Propane - ()

POSTED: Tuesday, January 07, 2014

Thrifty Propane has a “Price Beat” Guarantee. Our Guarantee reads:

“Please fill out the following and we will get back to you with a price that beats your current supplier by a minimum of 10 cents per gallon.”

Each customer is asked to fill out an on-line form in which they state their contact information, their county, and the number of gallons they desire, their current supplier and their current supplier's price per gallon. It is unclear from this report whether the customer advised Thrifty of his current supplier's price per gallon. In like manner, the customer has not indicated anywhere that Baker's Gas is or was his current supplier. Our customer reps require this information in order to act on the guarantee. Despite the fact that this customer  purchased his propane elsewhere, we paid him $84.00 to honor our guarantee.

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now