• Report: #883845

Complaint Review: Timeshare-Answers

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  • Submitted: Wed, May 16, 2012
  • Updated: Wed, January 30, 2013

  • Reported By: HELEN — Gresham Oregon United States of America
Timeshare-Answers
7350 Futures Dr Orlando, Florida United States of America

Timeshare-Answers worse then the time share itself Orlando, Florida

*Consumer Comment: timeshare cancellation companies

*Consumer Comment: Our scary but good Timeshare Answers Experience (Miami Wyndham Timeshare)

*Consumer Comment: Our scary but good Timeshare Answers Experience (Miami Wyndham Timeshare)

*Author of original report: time share answers worse than the timeshare itself

*Author of original report: Please accept my apologie

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2Author 3Consumer 0Employee/Owner

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I was contacted by Timeshare-Answers to CANCEL my time share, not sell it. The Gentleman I talked to directed me to several sites to assure me they were le-git, including the BBB and it showed they have a A- rating and only 2 complaints but they were taken care of. He said he CAN guarantee to get me out of my contract but they could not guarantee they could get my money back but since one was so very new (less then one month) they had about 80% chance for recovery and on the other one that was a year old they had a 60% chance of recovery. I had 2 timeshares and it would be $2,595.00 ea. total of $5,190.00. I gave them my credit card # and they connected me to Gina Waldon Timeshare Support. She sent me the paper work via e-mail and I filled out the TESTIMONY for both resorts, then I filled out the CLIENT ASSESSMENT, which was just information only on if I had access to a computer and did I know how to use it, nothing to do with anything to cancel my contract at this time. They wanted copies of my TIMESHARE CONTRACTS, I did NOT send it in. When I came to the CLIENT ACKNOWLEDGEMENT, I had some questions, I called to speak with Gina and who ever answered the phone said she was busy but this gal could answer my questions as she worked with Gina, the answers she gave me was not really clear to me, at one point in the conversation she put me on hold, not sure but I had the feeling she was checking with someone else about my questions. I ask to speak with the gentleman that first contacted me and she said you just deal with us now. That is when I decided I did not want to deal with them at all. I did not fill out any paper work that would cause them to create much work or move forward to get this canceled so not sure why they think they deserve $5,190.00. They were the ones that contacted me. I did report it to my credit card.

This report was posted on Ripoff Report on 05/16/2012 07:14 PM and is a permanent record located here: http://www.ripoffreport.com/r/Timeshare-Answers/Orlando-Florida-32819/Timeshare-Answers-worse-then-the-time-share-itself-Orlando-Florida-883845. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
2Author 3Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

timeshare cancellation companies

AUTHOR: IsabellaP - (United States of America)

I'm glad it worked well for you guys. Many new timeshare cancellations companies have appeared online recently claiming to assist clients who have become victims of timeshare scam to cancel their timeshare contracts and recover their money from timeshare fraud. These companies claim that they can help to provide timeshare relief, cancel or divorce you from your timeshare or even donate the timeshare to a worthy cause. Many of them have very vague statements about how their fees are charged. Some claim to have a money back guarantee, which implies that an upfront fee is required. Here you will find a list of the most fraudulent timeshare cancellation companies:

http://www.timesharescam.com/blog/71-timeshare-cancellation-companies/

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#2 Consumer Comment

Our scary but good Timeshare Answers Experience (Miami Wyndham Timeshare)

AUTHOR: Seth - (USA)

First of all I'm glad we found we're not the only ones paranoid about dealing with this company, we have heard so many stories about these "big" companies that really turn out to be very BIG scam artists. Logically after initially being scammed into purchasing a timeshare contract (after spending nearly 3 hours of someone sweet talking to us about all the great benefits of having a timeshare) we didn't want to ever make another mistake like that again.
Signing that contract was the worst thing we could have done.

Luckily another couple (friends of ours) told us about Timeshare Answers when they had used them a couple years back to get rid of their timeshare in North Carolina. At first we were VERY skeptical and decided to do a lot more research on the company. 
I turned up on a couple of sites that had about one or two people complaining about the service (including this one) and in some of them they would come back and say what actually happened a couple of weeks/months down the line.

Since we weren't completely satisfied with the 50/50 responses we found we decided to call the company itself and after a VERY lengthy initial consultation we felt confident that Timeshare Answers was there to help us out of our dilemma.  Our case manager was excellent and he took the time to reply to all our questions in a timely manner and was patient with us as we were very anxious to be released from the contract.  He was very clear in all our correspondence and gave us complete directions throughout the process in dealing with the resort.

Though we found the fee to be a bit out there ultimately we are very happy and completely out of our timeshare contract about 3 months ago, FINALLY. We would definitely recommend Timeshare Answers to anyone we know that's trying to get out of a contract from these timeshare resorts that are just out get all your money. Never again... our lesson was rudely learned.

Seth & Lara
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#3 Consumer Comment

Our scary but good Timeshare Answers Experience (Miami Wyndham Timeshare)

AUTHOR: Seth - (USA)

First of all I'm glad we found we're not the only ones paranoid about dealing with this company, we have heard so many stories about these "big" companies that really turn out to be very BIG scam artists. Logically after we initially being scammed into purchasing a timeshare contract after spending nearly 3 hours of someone sweet talking to us about all the great benefits of having a timeshare, we didn't want to ever make another mistake like that again.
Signing that contract was the worst thing we could have done.

Luckily another couple (friends of ours) told us about this company when they had used it a few years back to get rid of their timeshare in North Carolina. At first we were VERY skeptical and decided to make a lot more research on the company. 
I turned up on some sites that had about one or two people complaining about the service (including this one) and in some of them they would come back and say what actually happened a couple of weeks/months down the line.

Since we weren't completely satisfied with the 50/50 we found we decided to call the company itself and after a VERY lengthy initial consultation we felt confident that Timeshare Answers was there to help us out of our dilemma.  Our case manager was excellent and he took the time to reply to all our questions in a timely manner and was patient with us as we were very anxious to be released from the contract.  He was very clear in all our correspondence and gave us complete directions throughout the process in dealing with the resort.

Though we found the fee to be a bit out there ultimately we are very happy and completely out of our timeshare contract about 3 months ago, FINALLY. We would definitely recommend Timeshare Answers to anyone we know that's trying to get out of a contract from these timeshare resorts that are just out get all your money. Never again... our lesson was rudely learned.

Seth & Lara
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#4 Author of original report

time share answers worse than the timeshare itself

AUTHOR: HELEN - (United States of America)

after I filed a complaint with Rip-Off report I was contacted by Time Share Answers and was assured they would work hard for me. I decided to take a chance and let them prove themselves. I am so glad I did, within a few weeks after I sent in all the paperwork the contract was canceled and all my deposit was reutrned. Thank you Time-Share Answers
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#5 Author of original report

Please accept my apologie

AUTHOR: HELEN - (United States of America)

After I had reported this to Rip-Off report and other agencies, I was contacted by the Director of the company. The first thing he said was, I want to hear your side of the story. He was very patient and listened to my concerns and understanding of the problem. After we talked for a while he said (I know we  can still help you). After being ripped off, first by the Time shares and then by the people who promise to sell or rent my time share that is not even licensed or bonded, you get a little paranoid. Timeshare Answers did not promise to rent or sell, but to cancel my contract. I do feel Time-Share Answers are a legit company and really care about their  image or he would not have called to hear me out. The other companies never even responded to my phone calls. Please accept my apologies and lets work together.
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