- Report: #735125
Report - Rebuttal - Arbitrate
Complaint Review: Tire Choice
Tire ChoiceTampa, Florida United States of America
Tire Choice Lied about having a dead battery. Had to get truck towed and repaired. Tampa, Florida
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They figured out that it was a rubber grommet on the clutch pedal that broke off. It is a safety switch that will not let the truck start if the clutch is not depressed. They charged 6.00 for the part and 65.50 for towing. I got the truck home and had the "destroyed" battery tested at Auto Zone and they said the battery is in perfect condition. I put the old battery back in the my truck and I tried to take the new battery back to the Tire Choice by my house. They told me that they could not do it because they are a different store. I explained the situation about them saying my battery was destroyed and I was told my old battery was never tested because it was not on the receipt. I tried to explain that I was standing right there when it was tested.
I called the store where I bought the battery and I asked for the corporate number. Bob told me that they do not have a corporate number and he could help me. I told him no thanks and that I would find the number to talk to them directly.
I think the situation was handled incorrectly. Also, I still can't wrap my head around the fact that the technician would lie right to my face and tell my my battery was "destroyed." I have a Tuffy Tire Center, Goodyear, Sam's Club Car Center, and a Firestone within a mile of the Tire Choice. I can guarantee that I will never step foot in the Tire Choice again.
This report was posted on Ripoff Report on 05/31/2011 11:51 AM and is a permanent record located here: http://www.ripoffreport.com/r/Tire-Choice/Tampa-Florida-33626/Tire-Choice-Lied-about-having-a-dead-battery-Had-to-get-truck-towed-and-repaired-Tam-735125. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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