• Report: #735125

Complaint Review: Tire Choice

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  • Submitted: Tue, May 31, 2011
  • Updated: Tue, May 31, 2011

  • Reported By: Bryce — Riverview Florida United States of America
Tire Choice
Tampa, Florida United States of America

Tire Choice Lied about having a dead battery. Had to get truck towed and repaired. Tampa, Florida

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I woke up Memorial day about an hour from my house with a 2006 Nissan Frontier that would not start.  I took the battery to Tire Choice in Tampa to have it checked.  He told me that the battery was "destroyed."  The battery is only 5 months old so I thought that strange.  I purchased a new battery and installed in the truck but it still would not start.  I had it towed to Tire Choice. 

They figured out that it was a rubber grommet on the clutch pedal that broke off.  It is a safety switch that will not let the truck start if the clutch is not depressed.  They charged 6.00 for the part and 65.50 for towing.  I got the truck home and had the "destroyed" battery tested at Auto Zone and they said the battery is in perfect condition.  I put the old battery back in the my truck and I tried to take the new battery back to the Tire Choice by my house.  They told me that they could not do it because they are a different store.  I explained the situation about them saying my battery was destroyed and I was told my old battery was never tested because it was not on the receipt.  I tried to explain that I was standing right there when it was tested. 

I called the store where I bought the battery and I asked for the corporate number. Bob told me that they do not have a corporate number and he could help me.  I told him no thanks and that I would find the number to talk to them directly.

I think the situation was handled incorrectly.  Also, I still can't wrap my head around the fact that the technician would lie right to my face and tell my my battery was "destroyed."  I have a Tuffy Tire Center, Goodyear, Sam's Club Car Center, and a Firestone within a mile of the Tire Choice.  I can guarantee that I will never step foot in the Tire Choice again.

This report was posted on Ripoff Report on 05/31/2011 11:51 AM and is a permanent record located here: http://www.ripoffreport.com/r/Tire-Choice/Tampa-Florida-33626/Tire-Choice-Lied-about-having-a-dead-battery-Had-to-get-truck-towed-and-repaired-Tam-735125. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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