- Report: #1134791
Report - Rebuttal - Arbitrate
Complaint Review: Tracfone Wireless Corporation
Tracfone Wireless Corporation9700 NW112thAve. Miami, Florida USA
Tracfone Wireless Corporation Shindy L. Maxwell BBB Specialist . Her possible friend ? Venissa Garcia from: The BBB. Venisa closed case # 90244986.Even though all the minutes and service days were not replaced. Venissa is satisfied . Desires of liars ,took all my minutes and service days,Feb.19,2014 Miami Florida
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This Digusting company has customer service representatives that have broken English. They are : Unreliable,incompetant ,liars .On Feb. !8,2014 my Tracfone I normally used accidently got wet. The Tracfone stoped working. This Tracfone had 120 minutes left on it. My other new Trafone had only 60 minutes on it. I realized I needed more minutes for emercencies. So I purchased a Trafone card . It cost $ 29.00. I added to Tracfone ( 714) 331-5703. This now put this Tracfone at : 300 minutes. The next day,I called Tracfone Wireless. I spoke to various customer service representatives . They consistantly put me on hold. Plus : Had broken English. I finally was able to speak with a supervisor. It was superviosr : Sofia .
Instead of supervisor : Sofia helping me. She took all the minutes from: The new Tracfone: ( 714)331-5703. Plus: all the service days. The date was : Feb.19,2014. I called and called that day for help. Repeatedly put on hold.No one helped.
At this point I realized that I needed a phone .So I purchased another cell phone. From another company.I almost lost a very important :Gmail account with very imporatant information on it. Because now : Customers of Gmail ,might need to type in the code that will be sent to you're cell phone.I could not type in the code. Because it was on my Tracfone that I could not take to any repair store. That Was Tracfone:( 714)785-8300.
Continuing: Feb.23,2014 I called the company again for help. I again was put on hold spoke to various : Incompetant employees. Finally I spoke with a employee . She called her self : Iris. Iris was no different then the other incompetant pethetic employees. She stated : " The records show you received you're minutes and service days". It was of no avail. I then went to : FedExKinkos's , then scanned the sim card,the serial number,the date, the minutes showing.To also include: The amount of service days.I sent the scanned pictures using : Jepeg to : Face Book. This is for : Supporting evidence.
March 25,2014 recieved a email from: Shindy L. Maxwell.Phone number:( 1-800-626-4883 ) Ext:306. Her title is: (BBB Specialist ).This would and could give the impression that she works for the : Better Business Bureau. She does not. I found this out later. In her email I was sent. she promised to send me: ( 400 minutes ) plus service days until :2015. At this point I was very happy at her email and words.
Continuing: I checked cell phone from : Tracfone Wireless. No minutes and the service days all ended.Feb.19,2014. The same day: Supervisor : Sofia stole them. California Penal Code for petty theft is: P.C.484 and 502.9.
Continuing: Calif. Civil Code: 3294 is: This is : Misrepresentation,Deciet and concealmeant. Calif.Civil Code: 1572.This is fraud,and deceit. Then we have : Calif Penal Codes: 470,483.5 and 484 and 502.9. This may cover: Petty Theft. Anything under: $1,000.00
Continuing: I called : San Diego California ,to follow up on my :Better Business Bureau ,report. #90244986. I called and asked to speak with Ms. Inna Bricker. The phone number I was given was: ( 858)496-2131. She indicated this is a : Better Business Bureau ,complaint for the state of ; Florida to handle. Because she did not recognize such a very long complaint number: # 90244986.I asked her if I could email my pictures ? She indicated that would be ok. I sent Ms. Inna Bricker of the : Better Business Bureau of San Diego California , all the pictures of my Tracfone. Phone number: ( 714)331-5703. In the pictures it shows: The sim number, the serial number, the end of service days. Date end of service days: Feb.19,2014. The same day: Supervisor: Sofia stole them ( with out my help). ( She was able all the way from where ever she is located to take all my minutes and service days with out my help ). So this point is made because if this disgusting company can take a customer's / consumer's service days and minutes with out permission and with out any help,they also have the ability to add service days and minutes with out any help from a customer.
Continuing: I emailed ,Ms. Inna Bricker.at this email address:email@example.com She was called on the phone ,I now have. She indicated she saw the pictures of the: Serial number,the sim number,the zero amount of minutes and no service days. Plus the date. Possibly: 26 March 2014. The date is very significant . Why every day the dates change automatically. Note: Does'nt this also show for supporting evidence this company based in Florida can : Add minutes and service days with out the help of any customer/consumer . ( If the head : C.E.O .allows them to ) ???
Continuing: My Complaint is primarily with : Tracfone Wireless Corporation: Yet before they relocate and buy people off . Like the movie: Changeling: With Angelina Jolie. The address is: B.B.B.Sering ,San Diego ,Orange & Imperial Counties 4747 Viewridge Ave#200 San Diego California 92123-1688.Phone number: 858-496-2131. This is the : Better Business Bureau of ; San Diego California 92123-1688.
Ms. Inna Brcker did not recognize: Better Business Bureau ,compliant number # 90244986.
Continuing: According to: The expert : Ms. Venessa Garcia ,she claims this case of # 90244986 is officially closed. The reason is she is completlysatified with the out come. In the very nice and professional way ; Tracfone Wireless Corporation ,resolved the case. According to her its been resolved. Plus: She hinted in a email to refrain from calling and using abusive words. The abusive word I used is the facts: I called : Shindy L. Maxwell ( BBB Specialist a liar ). The truth hurts. Liars are mentioned in the :( Ten Commandments). Don't Bare False Witness . Liars are also mentioned in the last part of the Bible. In Revelation: All liars will have a place in the lake of fire. See God some how knew there would one day be people like: Shindy L. Maxwell. ( BBB Specialist ). She can be reached for comment at: 1-800-626-4883 Ext: 306. Her email address is: firstname.lastname@example.org
Continuing: I have wondered how she was advanced to such a superior ( Position ) ? Then I wondered again : I wondered did she perhaps : Start of working : ( Under The Table )? With the mind set : ( Give To Get )?I here talk radio allot . The various terms used: ( Office W ) ,( Empty Seat ). Also on occassion: Even ( Lap Dog for The Big cats ).
Continuing: I tried over and over and over to email : Shindy L. Maxwell's possible new friend: ( Venessa Garcia ) . I used this email address: email@example.com
Under this it reads: WWWbbb.org ( Start with Trust ).
Her phone number is: (305-827-5363 )
Her title is: Dispute Resolution Specialist. She could be a very good friend of :( Shindy L Maxwell BBB Specialist ) Her phone number is : 1-800-626-4883 Ext: #306.
Continuing: To find out two things : Did Venessa Garcia that claims she workf for the Better Business Bureau : (1) Take a payoff ? ( 2) Was she coerced at any time ? (3) Was she threatend by the Tracfone Corporation or sent out people ? (4)Does she work for the : Better Business Bureau ? ( 5) Does date any rich : C.E.O. or big wig from Tracfone Corporation ? (6) Was she told to turn off or block emails ?
( 7) Is she : Ms. Venessa Garcia friends with ; Shindy L. Maxwell ? (8) Are both of these possible friends willing to volunteer in writing to do the : ( Trinity Of Truth ) ??? Especially now that the entire test is now available ? (1) www.no.lie.m.r.i.com (2) California Evidence Code:801.70 .This is the lie truth serum or also known as: ( Sodium Pentethal ). ( 3) Hypnotised by a crediable and state licensed hypnotist of 20 years ? ? ?
Continuing: With the following prerequisites in writing: ( A) No shoes so they can't put thumb tacks ? ( B) A volunteered blood and urine test. (C) A complete toxicology report ? ( D) Both volunteer in writing and verbally to be filmed during the entire testing procedure ,Live In Real Time ,On: ( You-Tube ) ? ? ?
Continuing: As the public may know if they refuse the :( Trinity Of Truth ) This can obviously only mean one thing . (Reasonable Doubt ).
Continuing: If we don't see: ( Shindy L. Maxwell and her possible new friend Venessa Garcia ) volunter to do the ;( Trinity Of Truth ) . This can only mean and show one thing,they both : ( are possible friends and lap dogs on the payroll for ;( Tracfone Wireless Corporation ) ? ? ?
This report was posted on Ripoff Report on 03/29/2014 10:13 PM and is a permanent record located here: http://www.ripoffreport.com/r/Tracfone-Wireless-Corporation/Miami-Florida-33178/Tracfone-Wireless-Corporation-Shindy-L-Maxwell-BBB-Specialist-Her-possible-friend-Ve-1134791. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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