• Report: #711000

Complaint Review: US ALL POINTS MOVING AND STORAGE

  • Submitted: Mon, March 28, 2011
  • Updated: Thu, June 02, 2011

  • Reported By: Allison K. — Fairfax Virginia United States of America
US ALL POINTS MOVING AND STORAGE
9701 Fields Road, Gaithersburg, MD 20878 9701 Feilds Road, Maryland United States of America

US ALL POINTS MOVING AND STORAGE All Points Moving and Storage, US Movers US ALL POINTS MOVING AND STORAGE ARE SCAM ARTISTS!!!! 9701 Feilds Road, Maryland

*Author of original report: Complaint Resolved

*Author of original report: Company name correction: USA ALL POINTS MOVING AND STORAGE

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BEWARE OF THIS COMPANY!!! THEY ARE SCAM ARTISTS!!!  They quoted me $70/hour for three men (one of whom was caught sleeping in the truck most of the day) for a one bedroom house local move (25 miles). They over-wrapped EVERYTHING, even after I told them NOT to wrap stuff, they wrapped it anyway.  They got to my house at 8am and did not start loading the truck until almost 3 PM.  I paid a deposit of $100 and half-way through the move they charged me $700, which I thought was the remainder of the charges. NOPE... When we got to the destination they tried to charge me another $2700!!! FOR A LOCAL MOVE! They held my stuff hostage and I called the police. The police talked to the driver and said that they would release my possessions if I paid $1500 PLUS another $414 (not sure why they broke it down like that). I did not have all that money and argued with the owner on the phone for at least an hour (two hours total went by without them doing anything). He was a rude foreign man who was very disrespectful to me, yelling at me and hanging up the phone on me several times. He even admitted that he charged my debit card the $1500 WITHOUT MY AUTHORIZATION. I had no choice but to sign the charge slips or they would take my stuff to storage and charge me the storage fee. I am in the process of taking them to small claims court to recover my money.
BEWARE!! THESE GUYS ARE SCAM ARTISTS WHO TAKE ADVANTAGE OF SINGLE WOMEN!!

This report was posted on Ripoff Report on 03/28/2011 08:04 AM and is a permanent record located here: http://www.ripoffreport.com/r/US-ALL-POINTS-MOVING-AND-STORAGE/9701-Feilds-Road-Maryland-20878/US-ALL-POINTS-MOVING-AND-STORAGE-All-Points-Moving-and-Storage-US-Movers-US-ALL-POINTS-MO-711000. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
2Author 0Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

Complaint Resolved

AUTHOR: US ALL POINTS MOVING AND STORAGE - (United States of America)

UPDATE:

After two months of trying to work with them on resolution, Joseph from USA All Points Moving and Storage offered me a partial refund on 6/2/11, which I accepted.  I now consider this complaint resolved and CLOSED.
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#2 Author of original report

Company name correction: USA ALL POINTS MOVING AND STORAGE

AUTHOR: US ALL POINTS MOVING AND STORAGE - (United States of America)

I incorrectly posted the name of this company as "US All Points Moving and Storage," but their true name is USA ALL POINTS MOVING AND STORAGE.
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