- Report: #615110
Report - Rebuttal - Arbitrate
Complaint Review: US Passports Now
US Passports NowInternet United States of America
US Passports Now rip-off artist, Internet
*Consumer Comment: I Agree With You
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I talked to several people in customers service only to find all of my money would not be refunded. There is a $50 charge on my credit card that will not be refunded. No matter who I talked to this could not be resolved at US passport now.
When I got to the bottom I realized I still have to get 2 passport pictures made and send the information to the government and pay the government fee for the passport card. So what does this company do for you? Nothing. I payed for a service that you would get from the government site if I got there correctly for free. After all the government fee I still paid in the end. You get the forms for free on the site.
I guess I paid $50 for free forms. Do not use US passports now unless you have at least $50 to throw away.
This report was posted on Ripoff Report on 06/19/2010 06:51 AM and is a permanent record located here: http://www.ripoffreport.com/r/US-Passports-Now/internet/US-Passports-Now-rip-off-artist-Internet-615110. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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