• Report: #615110

Complaint Review: US Passports Now

  • Submitted: Sat, June 19, 2010
  • Updated: Wed, August 01, 2012

  • Reported By: ddubberly — Shongaloo Louisiana United States of America
US Passports Now
Internet United States of America

US Passports Now rip-off artist, Internet

*Consumer Comment: I Agree With You

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Us Passport now are rip off artist. The things they do should be illegal. They look like a US official passport site. All I wanted is a passport card. They charge $65 dollars for nothing. I called to cancel with in 10 minutes of sending my information.

I talked to several people in customers service only to find all of my money would not be refunded. There is a $50 charge on my credit card that will not be refunded. No matter who I talked to this could not be resolved at US passport now.

When I got to the bottom I realized I still have to get 2 passport pictures made and send the information to the government and pay the government fee for the passport card. So what does this company do for you? Nothing. I payed for a service that you would get from the government site if I got there correctly for free. After all the government fee I still paid in the end. You get the forms for free on the site.

I guess I paid $50 for free forms. Do not use US passports now unless you have at least $50 to throw away.



This report was posted on Ripoff Report on 06/19/2010 06:51 AM and is a permanent record located here: http://www.ripoffreport.com/r/US-Passports-Now/internet/US-Passports-Now-rip-off-artist-Internet-615110. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

I Agree With You

AUTHOR: Cassie - (United States of America)

I also had a poor experience with them, I was wondering if you ever got your money back? I am still trying to get the $50.00. Any advice on what I should do or say. 
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