• Report: #702294

Complaint Review: Ventura IT Host Bandit,

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  • Submitted: Thu, March 03, 2011
  • Updated: Sun, January 27, 2013

  • Reported By: Unhappy Camper — United States of America
Ventura IT Host Bandit,
Internet United States of America

Ventura IT Host Bandit, Ripoff and Scam Ventura, California hostbandit.com Liars, no service, scam, Internet

*Consumer Comment: Ventura IT/ Hostbandit is a RipOff / Scam/ Fraud

*REBUTTAL Owner of company: $1 web hosting

*REBUTTAL Owner of company: $1 web hosting

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STAY AWAY!!! Seriously, this is one of those where if it's too good to be true it is. This company is a total scam and they will take your money and you will never see it again.

There is no real Web hosting service and if you do get them on the phone and file a complaint through PayPal, they will lie in the case like they did with mine.

This report was posted on Ripoff Report on 03/03/2011 03:11 PM and is a permanent record located here: http://www.ripoffreport.com/r/Ventura-IT-Host-Bandit/internet/Ventura-IT-Host-Bandit-Ripoff-and-Scam-Ventura-California-hostbanditcom-Liars-no-servi-702294. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 2Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Ventura IT/ Hostbandit is a RipOff / Scam/ Fraud

AUTHOR: Puneet - (New Zealand)

The customer who originally filed the complaint is absolutely right.  Hostbandit/ Ventura IT is a fraud company.  Hostbandit/ VenturaIt play a very smart game by getting the customers signed up for their $1 hosting. 

Once the customer is out of Hostbandit.com refund guarantee they then block their account. If you try contacting Hostbandit or VenturaIT through their support phone or emails, they would never ever respond. The Contact Numbers for HostBandit always goes on Voicemail. 

To confirm this, once they blocked my hosting I used another email address and different domain to sign up for their services.  Hostbandit / Ventura IT did the exactly same thing in all the hostings. 

Hostbandit strategy is simple. They don't want the customers to stay for long. Hostbandit would just wait till the customer is out of the refund guarantee and then would just shut down without any notification or email .

WORST part is Hostbandit won't even give you back your data which you have stored on their server.  I trusted Hostbandit and put all my data which was my hard work of 3 years on their server. But they don't care whether how many problems someone had to go through to do that work.

Its been 2 months i am requesting Ventura IT and Hostbandit to atleast return my data but they have never ever responded to my email. They have mentioned on their website that for support, customers need to raise a ticket. How would someone raise a ticket when they can't even login as they have shut down the ftp and cpanel.

If anyone from Hostbandit is reading it, if you are a bit human atleast dont waste my hard work. Please give it back. 
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#2 REBUTTAL Owner of company

$1 web hosting

AUTHOR: hostbandit - (United States of America)

This customer was refunded all fees.
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#3 REBUTTAL Owner of company

$1 web hosting

AUTHOR: hostbandit - (United States of America)

HostBandit offers one of the lowest, if not the lowest, priced full featured web hosting services in the world.  For $1/month you get world class web hosting.  This is on average 5 times lower cost than our competitors.  We also give you $500 of search engine optimization services free just to thank you for being a customer.  We have a list of hundreds of happy customers web site addresses (domains/urls) listed on our site and offer free 24 hour support via an online support ticket setup and a toll free telephone number.  We usually answer support tickets within minutes of receiving them and we process new account signups as soon as they are received.  HostBandit strives to keep things simple and low cost in order to make things easy for you.

Having said this we do have some rules and regulations that are clearly listed on our site and all users must abide by them.  This is the only way we can provide such low cost $1 web hosting and provide excellent customer service and support.

We have testimonials listed on our site from happy customers that you can see at http://hostbandit.com.

In response to the above complaint:


"this is one of those where if it's too good to be true it is"
1) we are good and we are true and honest

"This company is a total scam"
2) we have been in business since 1997 and have hundreds of happy customers, many are listed on our web site http://hostbandit.com

"There is no real Web hosting service"
3) please visit http://hostbandit.com/1-web-hosting-customers and test out any of the customers sites, you can also view our uptime review here showing we have over 99% uptime by a 3rd party, independent company:

http://www.webhostingstuff.com/uptime/HostBandit.html

HostBandit Uptime: 99.94% (Excellent)

HostBandit Uptime Report:

HostBandit has an overall uptime of 99.94% for their corporate website.

Their corporate site, http://www.hostbandit.com, has been monitored for 329 days since 12 Apr 2010 by WebHostingStuff.com Uptime Monitoring ™.

By
providing the uptime percentage for HostBandit corporate website, we
hope to help you in your research on their past uptime performance.

At 99.94% overall uptime, HostBandit's uptime is considered excellent.

"they will lie in the case like they did with mine."
4)  We think this complaint is a case of confusion and misunderstanding and in any case we offer a 5 day money back guarantee, so the person complaining will get a refund, although their services has already been provided.

If you have any doubts fee free to contact us and we will even let you try the service free of charge for 5 days.  Just contact us on our web site http://hostbandit.com and say you read this report and would like to try it free for 5 days without paying.
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