• Report: #1007552

Complaint Review: Veterans Southwest Industries

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  • Submitted: Fri, February 01, 2013
  • Updated: Thu, February 28, 2013

  • Reported By: Excitenet — palmdale California United States of America
Veterans Southwest Industries
Internet United States of America

Veterans Southwest Industries Refused to make final payment for catering services Internet

*Consumer Comment: Two Sides of the Story

*Consumer Comment: Two Sides of the Story

*Consumer Comment: 2 sides of the story...

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Catered an event, Monday January 28, 2013 @ the Chimbole Cultural Center, Palmdale, sponsored byVeterans Southwest Industries, Stanley Washington (Las Vegas) and Rubye Ducksworth (Las Vegas). They are now ignoring final payment request. Had to call in law firm Parker Stanbury to send a demand letter. First time in 20 years, amazing!In attendance were the many local civic leaders, clergy, business leaders, etc discussing minority businesses. Mayor Jim Ledford, Palmdale, Antelope Valley Black Chamber of Commerce

Today is Thursday, January 31, 2013. It is now 3 days since the catering event (see http://jerlinewilson.com/veterans-southwest-industries.html) promoted by the Veterans Southwest Industries and we still have not received final payment for the catering work. Stanley Washington and Rubye Ducksworth of Las Vegas, NV have ignored phone calls, refused to answer voice mails and not responded to several email messages.Earlier today at 10:25am, there was a promise made to make a PayPal payment, but the promise turned out to be more lies by Stanley Washington and Rubye Ducksworth of Las Vegas, NV.I will continue to blog on the actions of these two hypocrites who sponsored a conference to promote black owned businesses!?!? Amazing!

Today is the 4th day since the catering event and Veterans Southwest Industries has not made good on their promise to make the final payment for the catering work. Our attorney has completed the demand letter and is sending to Stanley Washington and Rubye Ducksworth of Las Vegas, Nevada.We wonder how many more minority and black-owned business these two have ripped off over the years? If there are vendors, exhibitors, etc who have also been cheated by Veterans Southwest Industries, The runaround continues from representatives of the Veterans Southwest Industries;8:10am sent text messages to Stan and Rubye, requesting an update, no response 11:30am called Rubye, left vm, no response; called Stan, says he will call Rubye after meeting and call me back 4:30pm  no response and no final payment. Black owned business contracts with another black owned business, services are delivered, but final payment is not honored. Attempts to contact the company CEO Rev. Dr. Robert R. Gaines Sr who also chairs the California Black Chamber of Commerce, have been fruitless as well. What a way to start Black History Month, a black-owned business cheats another black-owned business out of monies due and ending up paying white lawyers to prosecute.

This report was posted on Ripoff Report on 02/01/2013 06:33 PM and is a permanent record located here: http://www.ripoffreport.com/r/Veterans-Southwest-Industries/internet/Veterans-Southwest-Industries-Refused-to-make-final-payment-for-catering-services-Interne-1007552. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
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Updates & Rebuttals

#1 Consumer Comment

Two Sides of the Story

AUTHOR: Myjobcoach - (United States of America)

Jeris catering dispute statement

In preparation for the Palmdale Summit on January 28, 2013, Veteran's Southwest Industries (VSI) hired Jeris catering, a local small business to provide food for the Summit, which was held at the Larry Chimbole Center. Jeri stated she had done events at the Chimbole center before and was familiar with the venue.

Jeri had a good presentation on the internet, however there were several issues that occurred during our event:

There was a late start. Jeri had access to the building at 6:45am and the event was to start at 8:30am. Second, there were not enough table cloths for all of the tables and the the coffee was cold. The biggest issue came when the lunch was not served in a timely manner and when it was finally served, it was cold. Many of the plates were returned to the kitchen, but even then the new plates of food were still cold. Jeri was made aware of this several times. However, the issue was not resolved.

There were many complaints from the attendees on the poor quality of the food, but moreso that the food was cold and therefore inedible and most participants did not eat it. Due to the fact this was brought to Jeri's attention several times and that most of the food went uneaten, Jeris catering was asked to reduce their bill by $500 dollars.

These negotiations had been going on for approximately a week as Jeris Catering was only willing to reduce the bill by $250. The $500 reduction requested by VSI was significantly less than even 10% of the total bill which therefore seemed like a reasonable request. Jeri's was well aware of the issue, acknowledged that she knew the food was cold and did not, nor could not dispute the fact that she served cold Salmon and Chicken to the summit participants.

Jeri had been paid a deposit for the food and VSI was attempting to resolve the balance when during negotiations Jeri wrote and posted a report misrepresenting the issue stating that VSI was ripping off Jeri's catering. This was an erroneous statement as there was communication back and forth discussing the matter as VSI was simply trying to negotiate a reduction in the bill.

It is unfortunate that Jeri's Catering chose to make this a racial issue. The fact is this was simply the caterer's failure to perform and meet the expectations of the client. The failure to perform caused the client, VSI to request a $500 dollar reduction in the balance of the bill, which was still less than 10% of the total bill in which she had already received part.

VSI has paid the remainder balance with a $250 reduction and the matter is now closed.

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#2 Consumer Comment

Two Sides of the Story

AUTHOR: Myjobcoach - (United States of America)

Jeris catering dispute statement

In preparation for the Palmdale Summit on January 28, 2013, Veteran's Southwest Industries (VSI) hired Jeris catering, a local small business to provide food for the Summit, which was held at the Larry Chimbole Center. Jeri stated she had done events at the Chimbole center before and was familiar with the venue.

Jeri had a good presentation on the internet, however there were several issues that occurred during our event:

There was a late start. Jeri had access to the building at 6:45am and the event was to start at 8:30am. Second, there were not enough table cloths for all of the tables and the the coffee was cold. The biggest issue came when the lunch was not served in a timely manner and when it was finally served, it was cold. Many of the plates were returned to the kitchen, but even then the new plates of food were still cold. Jeri was made aware of this several times. However, the issue was not resolved.

There were many complaints from the attendees on the poor quality of the food, but moreso that the food was cold and therefore inedible and most participants did not eat it. Due to the fact this was brought to Jeri's attention several times and that most of the food went uneaten, Jeris catering was asked to reduce their bill by $500 dollars.

These negotiations had been going on for approximately a week as Jeris Catering was only willing to reduce the bill by $250. The $500 reduction requested by VSI was significantly less than even 10% of the total bill which therefore seemed like a reasonable request. Jeri's was well aware of the issue, acknowledged that she knew the food was cold and did not, nor could not dispute the fact that she served cold Salmon and Chicken to the summit participants.

Jeri had been paid a deposit for the food and VSI was attempting to resolve the balance when during negotiations Jeri wrote and posted a report misrepresenting the issue stating that VSI was ripping off Jeri's catering. This was an erroneous statement as there was communication back and forth discussing the matter as VSI was simply trying to negotiate a reduction in the bill.

It is unfortunate that Jeri's Catering chose to make this a racial issue. The fact is this was simply the caterer's failure to perform and meet the expectations of the client. The failure to perform caused the client, VSI to request a $500 dollar reduction in the balance of the bill, which was still less than 10% of the total bill in which she had already received part.

VSI has paid the remainder balance with a $250 reduction and the matter is now closed.

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#3 Consumer Comment

2 sides of the story...

AUTHOR: Myjobcoach - (United States of America)

Jeris catering dispute statement

In preparation for the Palmdale Summit on January 28, 2013, Veteran's Southwest Industries (VSI) hired Jeris catering, a local small business to provide food for the Summit, which was held at the Larry Chimbole Center. Jeri stated she had done events at the Chimbole center before and was familiar with the venue.

Jeri had a good presentation on the internet, however there were several issues that occurred during our event:

There was a late start. Jeri had access to the building at 6:45am and the event was to start at 8:30am. Second, there were not enough table cloths for all of the tables and the the coffee was cold. The biggest issue came when the lunch was not served in a timely manner and when it was finally served, it was cold. Many of the plates were returned to the kitchen, but even then the new plates of food were still cold. Jeri was made aware of this several times. However, the issue was not resolved.

There were many complaints from the attendees on the poor quality of the food, but moreso that the food was cold and therefore inedible and most participants did not eat it. Due to the fact this was brought to Jeri's attention several times and that most of the food went uneaten, Jeris catering was asked to reduce their bill by $500 dollars.

These negotiations had been going on for approximately a week as Jeris Catering was only willing to reduce the bill by $250. The $500 reduction requested by VSI was significantly less than even 10% of the total bill which therefore seemed like a reasonable request. Jeri's was well aware of the issue, acknowledged that she knew the food was cold and did not, nor could not dispute the fact that she served cold Salmon and Chicken to the summit participants.

Jeri had been paid a deposit for the food and VSI was attempting to resolve the balance when during negotiations Jeri wrote and posted a report misrepresenting the issue stating that VSI was ripping off Jeri's catering. This was an erroneous statement as there was communication back and forth discussing the matter as VSI was simply trying to negotiate a reduction in the bill.

It is unfortunate that Jeri's Catering chose to make this a racial issue. The fact is this was simply the caterer's failure to perform and meet the expectations of the client. The failure to perform caused the client, VSI to request a $500 dollar reduction in the balance of the bill, which was still less than 10% of the total bill in which she had already received part.

VSI has paid the remainder balance with a $250 reduction and the matter is now closed.
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