We Will Transport It Fraud/ Scam Hollywood Florida

 On
January 13, 2014 we paid a down payment to We Will Transport It to move my recently deceased father-in-law's motorcycle from Reno, NV to Indianapolis, IN. We scheduled the move with John for 1/17/14 and was told to call the carrier an hour before we wanted to meet in Reno. On 1/17/14 we contacted the carrier to find the location he would like to meet. He responded that he was unable to pick up the motorcycle until the evening of the 19th or the morning of the 20th. We explained this would not work due to us leaving on the morning of the 19th as we had already told John when he scheduled the appointment. The carrier never came to pick up our vehicle and we spent hours trying to find another
company who would transport the vehicle for us. When we did it cost $1200.00, which was $300.00 more than we were to pay We Will Transport It. On 1/20/14 I contacted John and said it was out of his hands and I needed to speak with Mike from accounting. I spoke with Mike who stated there would have to be an investigation done prior to a refund for services not rendered. I was told the investigation would take 3-5 business days. I contacted Mike again on 1/27/14 and he explained that the owner was on a business trip in the Keys and would not be back until 1/29/14 and I needed to wait to see what he said.  I called on 1/29/14 and asked Mike if he had spoken to the owner.  He said he had and
the owner would not refund any money because the driver stated he did arrive and we told him that we found a transportation company for less money, which we can prove is not the case. I stated I felt like they had stolen money from me and thought I should seek legal help with the matter. I was then threatened by Mike so I asked to speak with his boss. He stated his boss was God and would not speak to a person like myself. I ended the conversation at that time.

That evening my wife, Jennifer, called and spoke to the same Mike with the company. He instantly became defensive and was very rude to her on the phone. He then offered to return $225.00, half of our money if we signed a statement saying we wouldn't sue them. We wouldn't sign this but wanted to see what they put in the statement Mike said he would e-mail to us the following morning.  Nothing was e-mailed so I called back the afternoon of 1/30/14 to see where it was. Mike said his wife was the prosecutor for Broward Co., FL and she had to review the document so he would have it to us the evening of 1/30/14. I stated that I had spoken with an attorney and was waiting to see what they were doing before I took further action. Mike then threatened to keep all of my money said there was nothing I could do about it since his wife was the prosecutor.  I contacted the prosecutor’s office in Broward Co. and they claim his wife is not affiliated with them at all.  I was able to finally contact the owner William Meyer who had even worse customer service tactics. He threated to sue me but was unable to say for what.  He refunded $225.00 of my money without having authorization to access my bank account. I am currently still out $225.00 for no reason at all.  I have contacted several government offices to understand this situation better but the company is unwilling to respond to any of the complaints made.  They have three different addresses related to their business and when I called to see what was their actual business address they just threatened me again. 

This is a fraudulent business that uses and must train employees on the bully type of scam to make their money. You may want to look at the BBB report before deciding to have We Will Transport It move anything for you because you very well might be the one getting taken for a ride.