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Report: #1124962

Complaint Review: Wesley Berry Flowers - Commerce Michigan

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  • Reported By: Jennifer — Jefferson New Hampshire
  • Author Not Confirmed What's this?
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  • Wesley Berry Flowers 2985 Haggerty Rd. Commerce, Michigan USA

Wesley Berry Flowers 800wesleys.com wesleyberryflowers.comwesleyberryflowers.netplus more I can't find NO FLOWERS - NO REFUND Commerce Michigan

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I ordered 4 different bouquets for my relatives on valentines day. One was actually delivered, a day early, but delivered. I haven't asked her what they look like yet.

The second order was delivered, but the wrong flowers. Not just kind of wrong, totally wrong. Ordered my Grandmother daisies, she got red and pink roses. I got the daisies and roses because it reminded me of a special moment from our past. But at least she ended up getting SOME flowers. Ended up talking to them and getting a $19.99 servicecharge refund.

I ordered flowers for my sister that never arrived. Finally, after finding online via paypal a contact number (because that *** 800# in emails was a joke, and no one has still ever contacted me! They told me that my sisters flowers were scheduled to be delivered on Feb. 20th. When I specifically asked for and ordered Valentines Day delivery. I did this order on Feb 6, so they had plenty of time to get this right. I asked them to cancel the order and refund my money. 30 minutes later I get an e-mail saying that they were scheduled to be delivered! They also only refunded me $, and it was $115 order. WTF?

The last order was supposed to go to my mother, and nothing. They never delivered anything, but gave me a confirmation email that she had received them on SUNDAY. They have to look into this before they'll actually refund my money! This company is such a joke. Go else where for flowers. Trying to contact them is the biggest headache and then they never respond. I don't even know if the one person who actually got their flowers, even got the right flowers. DO NOT PLACE ORDER! CHOSE ANOTHER COMPANY! THis has been such a headache, when it was just supposed to be an innocent lovely gift.

This report was posted on Ripoff Report on 02/19/2014 07:49 PM and is a permanent record located here: https://www.ripoffreport.com/reports/wesley-berry-flowers/commerce-michigan-48390/wesley-berry-flowers-800wesleyscom-wesleyberryflowerscomwesleyberryflowersnetplus-more-1124962. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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