- Report: #1091192
Report - Rebuttal - Arbitrate
Complaint Review: Weston Moving & Storage
Weston Moving & Storage909 Shotgun Road, Sunrise, , FL 33326 USA
Weston Moving & Storage / Secure Moving d/b/a Advanced Logistics Storage boxes from storage lost/stollen during move of my home by Weston Moving and Storage Sunrise Florida
*REBUTTAL Owner of company: Not true...
*REBUTTAL Individual responds: Stay Away
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Brian McGary, salesperson at Weston Moving and Storage/Secure Moving and Storage operates a horrible and uprofessional storage and moving company. They had over 100 boxes of mine in storage for one year; then the day of my move to my new home showed up with only 1/2 that were in storage and four more boxes from my home were actually never delivered (stollen/lost). They also did not come prepared as quoted with wardrobe boxes and therefore did not remove the contents of all my clothing from one house to the other. When their truck was empty and I told them I did not have all boxes delivered, they denied losing any boxes.
The next day I had to rent a van and get the rest of my clothing from four closets myself. I called Brian and he said he was sure they delivered all boxes but would look in their storage units. Two days later they found some more of my boxes, but not all. I had to wait four more days to get the misplaced boxes that were in storage delivered but still had four stollen/missing and two boxes of kitchenware/dishes/water goblets smashed to pieces even though they were well packed and marked fragile.
His company gave me the runaround and then told me to file a claim, which I did and even low-balled for $2400 - and they offered me $50.00 compensation after two months of processing my insured claim. I now will take them to small claims court and waste more of my time and energy. I would never recommend using this company for storage of even a pair of socks, or a move of one box to another location as they are incompetent.
This report was posted on Ripoff Report on 10/11/2013 09:36 AM and is a permanent record located here: http://www.ripoffreport.com/r/Weston-Moving-Storage/Sunrise-FL-33326/Weston-Moving-Storage-Secure-Moving-dba-Advanced-Logistics-Storage-boxes-from-stora-1091192. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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