• Report: #535379

Complaint Review: Worldwide Travel

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  • Submitted: Mon, December 07, 2009
  • Updated: Fri, April 15, 2011

  • Reported By: Lake Lover — Fischer Texas United States of America
Worldwide Travel
160 SW 12th Ave. 102 Deerfield Beach, Texas United States of America

Worldwide Travel Trips Incentives "The most (least?) respected name in the Travel Premium Industry" Deerfield Beach Texas

*REBUTTAL Owner of company: Wrong Company

*Consumer Comment: Free doesn't mean free

*Consumer Comment: Trips MLM-Worldwide Travel Center

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This company, under its previous name of Worldwide Travel, provided a Fly America program as our reward for listening to a travel club pitch in Austin, Texas. Its initial certificate stated that we would receive two free airline tickets anywhere within the continental U.S. but we had to send in a $100 US Postal money order to cover reservation costs and taxes. We also could only send the money order in (along with all subsequent contacts) by certified mail. The initial contact was in July 2009. Then, in August, we received another form for us to tell them our destination and we were required to send another $100 money order by certified mail to secure our airplane reservation. This second cost was not mentioned in the initial certificate or I would never have begun this process. The company then delayed making the reservation using a string of very trivial "non-compliance" reasons, such as not returning the form by certified mail and not listing a major international airport among others, until my final contact with them in October 2009. It was not possible to speak with anyone at the company because the lines were always busy and they never returned my calls.

 

On Nov. 4, 2009, I finally received a call-back from someone at the company, now called "Trips," but they said Worldwide Travel had gone out of business and I had no recourse for recovering either my money or the airline tickets I had paid for.  The original website was still active at that time and soliciting customers, however, so I faxed them a demand letter to request a refund of my $200.00 but received no response whatsoever.  That website is no longer active.  It was obvious that the company had merely changed its name and is now called "Trips Incentives Corporation" using the same voices on the voicemail, same phone numbers and extensions, and same options.

 

In my experience, Worldwide Travel/Trips Incentives appears to be a bogus operation and a scam.  Their "Most respected name in the Travel Incentive Industry" motto is a joke. I recommend that nobody do business with them.  They must have changed their name because too many people were on to them.


This report was posted on Ripoff Report on 12/07/2009 03:38 PM and is a permanent record located here: http://www.ripoffreport.com/r/Worldwide-Travel/Deerfield-Beach-Texas-33442/Worldwide-Travel-Trips-Incentives-The-most-least-respected-name-in-the-Travel-Premium-535379. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

Wrong Company

AUTHOR: Bob Rogers - (United States of America)

  The  Company  Being Referrenced  Is  Worldwide Travel Center.  Trips  Incentives  Has No  Relationship  With  This  Company.  Worldwide Travel  Closed  In  Sep. 09.  Trips  Merely  Purchased  Their  Phone  Number  Because  They  Had  Many  Clients  Who  Purchase  The  Travel  Incentives  And  Simply  Wanted  Access  To  Them.  By  Any  Account,  a  Smart  Business  Decision.  To  Say  That  Worldwide Travel  Just  Changed  It's  Name  Is  Blatantly  False.!!!  Trips  Incentives  Has  Never  Made  Nor  Will  It  Ever  Make  The  Travel  Offer  Referred  To  In  This  Complaint.  Once  Again  a  Total  Mistake  On  The  Part  Of  The  Consumer.  Furthermore, Trips Incentives  Has  Through  It's  Own  Policies  And  Diligence--  Earned  An  A  Rating  With  The  S. Florida  BBB.        It's  Unfortunate  That  People  Don't  Really  Do  Their  Diligence  When  Making  These  Complaints.  Next  Time,  Rather  Than  Doing  Harm  To  a  Business  You  Have  No  Knowledge  Of,  GET THE Facts !
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#2 Consumer Comment

Free doesn't mean free

AUTHOR: kevin - (United States of America)

Got this email.

Thank You For Registering Your F.R.E.E - 3 Day / 2 Night Vacation Getaway.

Below is your confirmation info:

Registered To: Kevin
Email: kevin@
Phone:
Registration Date: March 26, 2010
Website Confirmation: http://tripssupport.com/eoffer/confirmation.php
Certificate #:  FEB-####

This is a time sensitive offer you must call in to book your
vacation with in the next 7 days.

- Arrival date has to be at least 30 days out in the future but no
more than 90 days.

- Must choose 3 Different Destination Choices before calling in.
For full details on all the terms and vacation destinations visit

==> http://www.tripssupport.com/pdf/3-2.pdf 

Ready to Reserve Your 3 Day / 2 Night Hotel Vacation

Call - 888-331-3331

Your Certificate # is - FEB-3396

Trips
888-331-3331


160 SW 12th Ave, Deerfield Beach, FL 33442, USA



When you read the .pdf file you find.

Mail completed form and US$50.00 refundable reservation guarantee to:

TRIPS Incentives -- 160 SW 12 Ave Suite 103B, Deerfield Beach, FL 33442


You must pay $50 in advance. Not a FREE trip in my book.


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#3 Consumer Comment

Trips MLM-Worldwide Travel Center

AUTHOR: Don''t F With Me - (United States of America)

It's even better than that! They are now a Multi Level Marketing company....same owner. You think this business will tank as well?????????
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