- Report: #1061941
Report - Rebuttal - Arbitrate
Complaint Review: A Wedding Chapel In Las Vegas
A Wedding Chapel In Las Vegas1431 Las Vegas Blvd Las Vegas, Nevada USA
A Wedding Chapel In Las Vegas Promised a lot and provided very few! Offended because we asked if the minister was registered with the State of Nevada. Las Vegas Nevada
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We have been together for 10 years and decided to get married in Las Vegas, found this place and thought it was perfect. As I did my research I read that there were fake ministers getting people married in Las Vegas, Nevada and I thought it would be important to make sure whoever got us married in Vegas was registered with the State of Nevada. If you visit their website they have what they call the Simple Package and this was what we picked. The limosine included is falling apart and there is a 40 dollar required tip. We chose to dress up as Elvis and Marylin and the customes were old and dirty. But anyways, I ignored all these because I just wanted to make the best out of such a special day for us. As we waited for the ceremony to start, they tried to sell us as many things as they could, photo packages, services, etc. We didn't want anything else just what was included in the package. These seemed to bother them but we just wanted to follow our plan.
I forgot to mention that they tried to postpone out scheduled time in various situations, after I had set up my day Jesenia called asking if we could do it later after changing it already previously from 10am to 11am.
After all this I decided to go online in my phone and search the ministers name as it is advised by the State of Nevada. I was not able to find the minister and I asked kindly if he was registered and if I could see his license. The photographer who seems to be the boss there, was very upset, he searched for the minister on his computer and found it and showed it to us. The license was never shown to us even though we asked a few time and it was not displayed anywhere. After this incident I told the photographer there was no reason to be upset if there was nothing to hide. After all, all I wanted to know was if the minister was licensed or not, and he remained upset... Then they had us pik the 13 photos included in the package. We picked our photos and he rushed us to the limo that was falling apart and told us to wait for our CD with the 13 digital photos in the limo. As we got on the limo the driver was going to leave, we had to scream for him to stop because we didn't have our pictures yet.
He brought us the CD and we left, we had to tip the limo driver 40 dollars, the photographer 40 dollars and the misnister 60 dollars all of these required. After we arrived home, I was able to see what was actually in the CD and none of the pictures we picked where in the CD. I emailed them and told them about this and they told me that the pictures we had picked were posed pictures and that those were not included in our package. No one told us about this posed pictures exception at no point before, during or after... until now that we are 5 hours away from them.
This people ruined what was supposed to be something simple but very special to us after being together for 10 years.
This report was posted on Ripoff Report on 06/25/2013 10:39 AM and is a permanent record located here: http://www.ripoffreport.com/r/A-Wedding-Chapel-In-Las-Vegas/Las-Vegas-Nevada-89104/A-Wedding-Chapel-In-Las-Vegas-Promised-a-lot-and-provided-very-few-Offended-because-we-1061941. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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