AGrade Auto AGrade Auto is NOT a Reputable Business Hoffman Estates Illinois

WARNING: This is not a reputable business. They sent me pictures of a salvaged hood that was in excellent condition, and then sent me a completely different one (I know because it had different color washer nozzles) that was all banged up and chipped. I explicitly instructed them not to ship me anything with any scrapes, scratches, chips, dings or rust. The hood I received was nothing but.

Even worse, they failed to put it on a pallet and protect like they said they would. Instead they wrapped it in nothing but a thin layer of plastic and as a result it arrived all bent up with the corners folded over.

When I asked for a refund, they refused. On top of that they wanted me to pay to have it shipped back! They said that once they received it back they would examine it and only issue a refund if it failed meet their standard for “quality”.

I will update this post if they ever issue me a refund. Until then, I suggest you avoid dealing with Jeff Jones and his partner “Lucas” at all costs.