• Report: #1143185

Complaint Review: aow select

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  • Submitted: Thu, May 01, 2014
  • Updated: Thu, May 01, 2014

  • Reported By: pb — fort lauderdale Florida
aow select
2980 w oakland park blvd fort lauderdale, Florida USA

aow select i brought a car two weeks ago, and when i brough the car there a issue with car , shaking and vibrate and i ask the agent howard , why car is making that noise as far they inform me that because it a 4 cyclinder that why, i say okay thinking okay it will just go away , every day still doing the same effort. lauderdale Florida

*Author of original report: who are you

*Consumer Comment: Auto repairs

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i brought a car two weeks ago, and when i brough the car there a issue with car , shaking and vibrate   and i ask the agent howard , why car is making that noise as far they inform me that because it a 4 cyclinder that why, i say okay thinking okay it will just go away , every day  still doing the same finally i decided to go to a mechanic because the last few day and it was shaking and vibrate like crazy and when i got the mechanic they chek say the issue somthing gonna cost 704.43 and before that time i contanct the company multiple time to see okay the car still shaking is it possible to switch to a diffec=nt car wihtout a issue i was inform no because according to the policy you have a 3 day exchange process, but they were unwilling to assist ,i try everything to see if i can change the car , no one help am stuck with a broke car , that am paying monthly payment starting the 27th for 5 years wit car to just park in my car lot until i have 704.43 even though the car had a issue since day one and i being try to contanct the company ,i was rip off completly and i was told a guanranteed of if it a total wasted car that everything will be cancel and i get my money back or change car but none of that is happing. 


This report was posted on Ripoff Report on 05/01/2014 07:22 AM and is a permanent record located here: http://www.ripoffreport.com/r/aow-select/fort-lauderdale-Florida-33311/aow-select-i-brought-a-car-two-weeks-ago-and-when-i-brough-the-car-there-a-issue-with-ca-1143185. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

who are you

AUTHOR: pb - ()

who are you this is not about you

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#2 Consumer Comment

Auto repairs

AUTHOR: FloridaNative - ()

First of all, I don't work for any car dealership. Never have worked for one either, but I have owned cars for more than 35 years. The way it works is this:  when you buy a vehicle you are responsible for the care and maintenance of the vehicle at your expense. 

When you or I or anyone else purchases a used vehicle, it is almost always as AS IS purchase. The best way to check to see if your purchase was AS IS is to read the contract you signed at the time of purchase. It will say right in the contract what the warranty term is for your vehicle, if any.

If you want a warranty, then buy a warranty. If you have a warranty from the dealership, check the warranty paperwork to see if this repair is a covered item under the warranty you purchased. If not, it is your responsiblity to fix it at your expense.

Why would you ask the car dealership to pay for the repair of your car? Why would you just park the car and not fix it? That is the worst of all the solutions available to you because you have the expense and not the use of the vehicle.

If you park the car then it is clear you don't need a vehicle for everyday use. So repair it and sell it so you get rid of the monthly payment. It is a far worse solution to continue to make payments every month for five years and not repair it than it is to make the one time repair and then sell it to eliminate the five year expense.

I think you need to examine your need for a vehicle and examine your expectations for vehicle maintenance.

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