Complaint Review: At Home Publishing - Henderson Nevada
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- Author Not Confirmed
- At Home Publishing 701 north Green Valley Parkway Henderson, Nevada United States of America
- Phone:
- Web:
- Category: Home Based Business
At Home Publishing Saw an advertisment in Home Business Magazine and sent $40 money order on June 18th, haven't recieved anything from them. Henderson, Nevada
*UPDATE Employee: We are here to help
*UPDATE Employee: Response
Show customers why they should trust your business over your competitors...
Recieved Home Business Magazine in the mail. I looked through it and found an article, I could make $2.00 every envelope I process and mail with their letters. Sent a $40.00 money order with the registration form on June 18th, 2011.
The Article stated when they recieved my registration, they would ship the materials so I could start earning money on a weekly basis. It states your satisfaction is 100% guaranteed. It's been nearly been a month and haven't recieved anything. Would like to get my money back.
This report was posted on Ripoff Report on 07/07/2011 03:32 PM and is a permanent record located here: https://www.ripoffreport.com/reports/at-home-publishing/henderson-nevada-89074/at-home-publishing-saw-an-advertisment-in-home-business-magazine-and-sent-40-money-order-750312. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 UPDATE Employee
We are here to help
AUTHOR: athomepub - ()
SUBMITTED: Sunday, December 22, 2013
Hi Mary,
We would like to resolve this issue for you. Please send us your customer information via email at support@athomepub.com or you can give me a call at 760-621-0910. We will send you your refund check immediately.
Thank you,
Carissa
Customer Service Center
support@athomepub.com
At Home Publishing
701 N Green Valley Parkway #200
Henderson, NV 89074
#1 UPDATE Employee
Response
AUTHOR: athomepub - ()
SUBMITTED: Thursday, August 01, 2013
Hello,
We pride ourselves in 100% satisfaction guarantee. If did not get your package, please email us immediately with your name, email, phone, address and the estimated date of purchase. Without such information this we cannot possibly know who you are or even how to resolve this issue. Often times we have seen that even though we tell our customers to print your name legibly on the order form, some individuals choose to not do so and cause your order to become undeliverable by the US Post Office.
If you had directly informed us by mail or email, that you did not get your order, we would have immediately sent you a replacement. However, you chose to contact this 3rd party website, again omitting your customer/contact information and therefore continue to make it impossible for us to resolve this issue.
Please send us your information, we will then research our database, confirm your address we have on file and the date the order was shipped. We will also send you a replacement information kit immediately. Please allow us to help you vs choosing to stay ‘Anonymous’ and making it impossible to know who you are.
Best Wishes
Customer Service Center
At Home Publishing
701 N Green Valley Parkway #200
Henderson, NV 89074
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