Report: #898694

Complaint Review: Avangate - Internet

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Ripoff Report is Xcentric Ventures

Submitted: Sun, June 17, 2012
Updated: Sun, June 17, 2012
Reported By: Eddie — Miami Florida United States of America

Author Confirmed

Why?

Avangate Prins Hendriklaan 26 ll, 1075 BD Internet United States of America

Phone: 305 325-1425
Web: www.avangate.com
Category: Computer Software

Avangate AvangateBitdefender Avanquest Rip-Off Scam Played by AvangateBitdefender to extend payments beyond requested service period. Internet

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Avanquest Fix-It Utilities software was purchased from a Tiger Direct store in 2010 and insalled on one of the three computers that I have, the software was activated online in March 2010... after a period of a year I made a motherboard and operating system change on this computer and upon restart reinstalled the Avanquest disk that had been purchased in2010, at this time the activation message on the computer states "update" and I select "no"...later on my April Visa card bill I get a $49.95 charge from Avangate .

I disputed this billing with my credit card company and recieved a copy of Avangate*Bitdefender letter claiming automatic annual recurrent billing delivered to glyde9991@comcast.net (which is not the computer e-mail address that it was installed on. )

After checking the internet I have found at least one other occassion that these people have used this scam!

This report was posted on Ripoff Report on 06/17/2012 09:17 AM and is a permanent record located here: https://www.ripoffreport.com/reports/avangate/internet/avangate-avangatebitdefender-avanquest-rip-off-scam-played-by-avangatebitdefender-to-898694. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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