- Report: #907419
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Complaint Review: best buy
best buyyonge and dundas Internet United States of America
best buy downtown eaton centre toronto be careful, Internet
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so i returned the box in hoping i would get an exchange. They refused saying the machine did not match my receipt and accused me of a thief. I tried again the second time, they were going to exchange but notice that the game of duty dics was missing and again refused my exchange. I did not know the disc was missing. i asked them to scan to see if the box was returned but they refused.
so i called sony and when they scan the machine, they said the machine did not match the box and it was an older model. It has been a year now, i have taken them to small claims court. I tried to settle this and in hoping that they would give me a working play station. Instead i had to settle with a refund of half the value i paid for.
I lost time off work and the cost of the play station. I will definitely not shop there agaiin. The staff at best buy humiliated me and was so unprofessional towards me. I have asked for an apology from the court and i got denied. This was certainly a big disappointment and i really feel like i was ripped off. I was hoping my case would go to trial but was told both sides did not have enough evidence. what a lost.
This report was posted on Ripoff Report on 07/05/2012 11:09 PM and is a permanent record located here: http://www.ripoffreport.com/r/best-buy/internet/best-buy-downtown-eaton-centre-toronto-be-careful-Internet-907419. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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