- Report: #1003456
Report - Rebuttal - Arbitrate
Complaint Review: "bill me later" division of paypal
"bill me later" division of paypalsalt lake city, Utah United States of America
"bill me later" division of paypal paypal, WebBank approved a purchase, then disapproved after I was obligated to buy salt lake city, Utah
After this approval, I was obligated to purchase the item. When I tried to complete the purchase, suddenly it was not allowed. I tried again a few times, again getting instant approval, and then denied. The message i received was to use a different payment method, so I had to use my other Paypal account (credit card).
I contacted the company, and when I finally spoke to a live person, I had to give them all kinds of personal information. They then informed me that they thought someone was trying to commit fraud, but now that they knew I was who I said I was, I could now use it. I told them I had paid for the purchase on my other Paypal account, and could the one account be credited so I could use the "bill me later" plan. I was told that I could feel free to use "bill me later" in the future, and the call was terminated.
I sent two further requests in writing for them to correct the situation with no response. Now I am stuck with a large credit card bill with high interest charges. I would advise against using this Paypal unit based upon my negative experience.
This report was posted on Ripoff Report on 01/25/2013 04:11 PM and is a permanent record located here: http://www.ripoffreport.com/r/bill-me-later-division-of-paypal/salt-lake-city-Utah-/bill-me-later-division-of-paypal-paypal-WebBank-approved-a-purchase-then-disapproved-a-1003456. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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