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Report: #1003456

Complaint Review: "bill me later" division of paypal - salt lake city Utah

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  • Reported By: cliff — Southfield Michigan United States of America
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  • "bill me later" division of paypal salt lake city, Utah United States of America

"bill me later" division of paypal paypal, WebBank approved a purchase, then disapproved after I was obligated to buy salt lake city, Utah

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This is in regard to a transaction on ebay in December, 2012.  "bill me later" gave instant approval for a rather large purchase to be on their 18 month no interest plan that was in effect at that time.  

After this approval, I was obligated to purchase the item.  When I tried to complete the purchase, suddenly it was not allowed.  I tried again a few times, again getting instant approval, and then denied.  The message i received was to use a different payment method, so I had to use my other Paypal account (credit card).  

I contacted the company, and when I finally spoke to a live person, I had to give them all kinds of personal information.  They then informed me that they thought someone was trying to commit fraud, but now that they knew I was who I said I was, I could now use it.  I told them I had paid for the purchase on my other Paypal account, and could the one account be credited so I could use the "bill me later" plan.  I was told that I could feel free to use "bill me later" in the future, and the call was terminated.  

I sent two further requests in writing for them to correct the situation with no response.  Now I am stuck with a large credit card bill with high interest charges.  I would advise against using this Paypal unit based upon my negative experience.

This report was posted on Ripoff Report on 01/25/2013 04:11 PM and is a permanent record located here: https://www.ripoffreport.com/reports/bill-me-later-division-of-paypal/salt-lake-city-utah-/bill-me-later-division-of-paypal-paypal-webbank-approved-a-purchase-then-disapproved-a-1003456. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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