- Report: #1137792
Report - Rebuttal - Arbitrate
Complaint Review: Brightwood Referrals
Brightwood Referrals67 N. Pearl St Albany, New York USA
Brightwood Referrals David SalmanKevin, customer service manager Rip-offs/scams Albany New York
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On April 4, 2014, I received an email from them stating that I was approved for an 8,000 loan. I contacted the customer service listed on the email, David Salman. He explained the approval process and since I was high risk I need to pay a 3 months deposit ($574). I looked over the contract and everything seemed okay. I signed and emailed it to him. I asked David Salman tons of questions regarding the payment information and the veracity of the information he provided to me. I was still uneasy with the idea that I had to western union the security deposit, but he assured me that when it was received- the loan proceeds would be wired to my account. On April 8, 2014, a western union money was made for $574 plus 55 fee. He called within a few minutes to changed the receiver's name because instead of waiting for 4 hours it will be two hours. I followed the directions. Six hours later, I still didn't see the deposit. I called David Salman back, he said I need to talk to the customer service manager at ext. 105 to go over the paperwork. I called and a Kevin answerd. He told me that I was high risk and that I needed insurance so I need to wire an additional $750. I explained to him that I do not have an additional $750 and in the 15 conversations that I had with David, not once did he mentioned the insurance. It seemed that they waited til I wired the money and then mention the insurance. Mr. Kevin, in his obnoxious, condescending tone, said I could go and complained to anyone I want and that they been around for 10 years. I came to them for help and I felt taking advantage of and hoodwinked. Now I am out of $629. How can they do this to people? On Manta, the CEO name is Phillip Barnes. Do not used them horrible customer service and a rip/off
This report was posted on Ripoff Report on 04/10/2014 10:43 AM and is a permanent record located here: http://www.ripoffreport.com/r/Brightwood-Referrals/Albany-New-York-12207/Brightwood-Referrals-David-SalmanKevin-customer-service-manager-Rip-offsscams-Albany-Ne-1137792. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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