• Report: #1046965

Complaint Review: bustedmugshots.com

  • Submitted: Mon, April 29, 2013
  • Updated: Mon, April 29, 2013

  • Reported By: BlueBirds — Minnesota
bustedmugshots.com
bustedmugshots.com Internet United States of America

bustedmugshots.com Recipe for Deception, Lies, & Deceit with Extortion on the Side! Internet

*General Comment: chargeback

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When I searched my name in google, I was shocked to find mugshots of my on the website bustedmugshots.com. The reason why I was so upset was that my mugshot was taken three years ago. How can an individual move on with their lives when a website profits on their past. Here is the story of Deception, Lies, and Deceit with Extortion on the side..

When I saw my mugshot on bustedmugshots.com I immediately searched for ways to remove my mugshot. Bustedmugshots.com offers three options for mugshot removal. Option 1: Basic Removal Option that may take up to 20 business days for the record to no longer appear on our website, with an administrative fee of $98 will be assessed for removal.  Option 2: Rush Removal option where the mugshot will be removed in 2 business days and ustedmugshots.com will request for your image to be removed from other search engines. Option 3: Free Removal where you can qualify to remove your mugshots for free if:Had all charges dismissed, or Been found not guilty, or Had their record expunged by the court, or Passed away, or Been underage at the time of arrest.

After reading all of the options, I determined that I did not qualify for the free removal since my charges were not dismissed, I was found guilty, my record was not expunged, I am very much alive, and I was of age when the incidents occurred. After going through the qualification list, I had to choose a paying option. I decided to rush the removal for a cost of $178 because my husband is now in a custody battle and we are concerned for his childs health. I do not want my past to jeopardize my husbands child and future. After submitting the transaction, I searched myself again. There I was, it turns out the $178 only removes one photo from their website, not all of them. I emailed, I searched for a phone number, but to no avail was I contacted or able to locate a contact phone number for bustedmugshots.com. I finally found a number on a complaint blog and called them. I was informed by a rude customer associate and manager that I didnt have to pay. I had the option to choose the free removal. It was my fault and I will not be given a refund by them. I explained to them not only did their website not list any contact number, but I did not qualify for the free option based on their description of their policy. The manager said, well you should have called. I asked how I could have called when they do not list their number on their website and they are closed on Saturday. He said it was my fault that I paid. This is a so called company that not only lacks adequate customer service, but is out right unethical in how they do business. They are deceptive on their website and lie about their qualification of their mugshots removal process. They are deceitful
to their customers faces, have no intentions of listing truthful information on their website, and take pride in extorting money from consumers. This company needs to be shut down and all of their victims need to be reimbursed.

This report was posted on Ripoff Report on 04/29/2013 07:32 AM and is a permanent record located here: http://www.ripoffreport.com/r/bustedmugshotscom/internet/bustedmugshotscom-Recipe-for-Deception-Lies-Deceit-with-Extortion-on-the-Side-Inter-1046965. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 General Comment

chargeback

AUTHOR: justice2015 - (USA)

You need to call your credit card company and do a chargeback. Many chargebacks result in a loss of their merchant account and ability to accept payments. This will leave them with no way to collect revenue and eventualy they owners will be blacklisted. They are running a scam business and i don't know how they get approved for a merchant account, oh wait, they are tied to internetrepuation.com that is how they get away with it. I do not think visa and mastercard approved these sort of high risk business so that use internetreputation as a another company posing as a more legit compant doing legit work. Let me tell you , these people and affiliates are going to get their Karma one day, they are not going to be able to sleep peacefully at night. They are gambling with their personal lives by messing up other people's lives. Someday, somebody will find these b******* and confront them persoanlly, and i could only imagne what wouuld happen. They can't carry on with their crime spree forever. You need to write a letter to your state attornery general and make a complaint, secondly you need to file a complaint on IC3.GOV and let the FEDERAL GOVERNMENT INVESTIGATE THEM

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