- Report: #988337
Report - Rebuttal - Arbitrate
Complaint Review: Cal Worthington Ford
Cal Worthington Ford900E Dowling Anchorage, Alaska United States of America
Cal Worthington Ford Cal Worthington's Park and Sell Sold me an unsafe car Anchorage, Alaska
*Consumer Comment: What Is Your Case?
*Author of original report: And The Saga Continues
*Consumer Comment: The Voice of Experience Speaks!
*REBUTTAL Owner of company: Response from the Owner
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As soon as the first snow fell, the car was a truckload of trouble - it got stuck all the time, even in the middle of the road. When I slid down a hill (!) I had the car checked out.As it turned out, the 'snow tires' were completely useless all season tires, and the car had a rear wheel drive.
Rear wheel drive on a pick-up is bad news. Rear wheel drive on any car in the snow is bad news. A rear wheel drive pick-up is the least safe a car can get in Alaska.I called them and complained. The agreed to trade it in. Which was when the real hassle began:
Not only did they basically tell me I had to trade it in for this one specific car they wanted me to buy, they also treated me incredibly rudely - all behind a mask of smiles. They made me wait three hours in the waiting room before the papers were ready, they never even gave me a choice which car I WANTED, and then they didn't have their paperwork in order (this happened with the truck, too).
All the while they were being very unprofessional: misplacing forms, asking for information three or four times, never really knowing the status of anything, never knowing what was going on with the car in the first place.
To top it all off, the 2nd car also didn't come with snow tires.
This report was posted on Ripoff Report on 12/28/2012 04:57 PM and is a permanent record located here: http://www.ripoffreport.com/r/Cal-Worthington-Ford/Anchorage-Alaska-99501/Cal-Worthington-Ford-Cal-Worthingtons-Park-and-Sell-Sold-me-an-unsafe-car-Anchorage-Alas-988337. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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