- Report: #547302
Report - Rebuttal - Arbitrate
Complaint Review: calastrology
calastrologyP.O. Box 8005 Canoga Park, California United States of America
calastrology We've cancelled your order...PROUDLY! WITHOUT YOUR PERMISSION! Canoga Park California
*Author of original report: Re: These Spells I really feel bad
*Consumer Comment: These Spells I really feel bad
For my birthday my mom and dad gave me this Vanilla Visa Gift Card with like $200 on it.
Yeah ok, after realizing 7Witches.com isn't for me, I stumbled across this "spell" casting organization named the California Astrology Association "Calastrology". First off my life had been going down the drain, and I wasn't getting that "best; great" 8th grade year I've been hoping for, last year - 7th grade was Hell already and I really wasn't going to let it describe my 8th grade year again. So after going through Calastrology's "FAQ's" and "About Us" they said; I can buy their products with parental permission so I ordered a Wishmaker spell. I spent $30, and that was the transection that appeared on my Vanilla Visa card. SO, I told in DETAIL what I wanted; SO DETAILED it wouldn't take a spell-genius to cast it. However they just decided to let people have a bad child hood, the next day I got email saying "We've canceled your order; you may purchase our products but it is in our policy not to cast spells for people under the age of 18".
I already thought that was bullshit, I mean it's not like I asked for harm against ANYBODY. I really think they should just clarify WHICH spells they aren't going to cast for people under 18 (love spells; black magick/retribution). BUT IT DOESN'T END HERE. I STILL saw the $30 transection on my Visa gift card, so I called the Vanilla Visa customer support, they said either to 10 wait bussiness days to release it or generate a 3-way call and have Calastrology tell them the transection didn't go through. There was a mere problem, oh Hell I wasn't going to wait 10 days, and I didn't know how to generate 3-way calls.
So after waiting like 10 days later; it had been about a month I stumbled across other-spell casting site called PaganShop1.com. I knew it would work this time, but I NEVER knew PayPal didn't accept Visa cards so AGAIN a fustrated me just threw my Vanilla Visa card against the wall, with all my cousins watching.
So comes December 26, 2009; by this my card would've only had about $83, I finally knew what I wanted from Calastrology because they sent me this "$10-off anything" coupon which would expire December 27, 2009. So NONE of the things that I ordered were spells, they were 4 amulets I KNEW were going to change the route of my childhood. I'm going into too much details but the amulets were the KRENA amulet, SAMADHI, Mantaz amulet, and the Coin of Apollo. I chose rush shipping, which together would all cost about $70 but I used a $10-off coupon so that was $60 plus the rush-shipping (I wanted them by New Years Eve); so that was $65. I had been on my feet not being able to go to bed because of all this excitement, well this is where my excitement led me to on Monday December 28, 2009.
"We've canceled both of your orders, you must 18 to order please have your parents; the cardholder order for you". GODDDAMMIT! Oh what dumbasses are they in the first place, I'M THE CARDHOLDER. And really couldn't they tell me that in their last email!?!?!?!? And plus, I've had my parents permission and I NEVER saw in their website I had to be 18 or older to order. And plus in their FAQ's this is what they said "You may order our products with parental permissions". WTF, that isn't the same as being 18 or older.
So again, I was tremendously FED UP with it. I didn't know what to do, I emailed them back saying I didn't even order a spell, nor wish harm towards ANYBODY and just wanted to change my goddamn life. I don't what it is with these phony-spell casters now their just saying, OK let's just let people have BAD childhood. And this is what their doing to me. I took my Vanilla Visa and basically threw against the window. I nearly broke by keyboard. And of course...SUICIDE was the not the option, although I WAS in that suicide-mindset I was about to give up on life itself. WHAT THE HELL could they possibly want from me now? I told them I was using this Vanilla Visa gift card, and all that. And this is what send me back
"We understand your frustration, we are very sorry to dissapoint you. No charging was done at this time; only an authorization. We won't charge for an order, you can pick on of the items you ordered and we'll send it to you free of charge."
I STILL say bullshit. I told them NO...NO NO NO I don't want a free item, I want the 4 amulets for the $65 charge, I WANT them to take the $65 from my card and send me my 4-goddamn amulets. But nooooo....they decided to BLOCK my email and all my information. I'm not being selfish and if I was, I would've took the free item and demanded free rush shipping. But NOPE. I pleaded THEM to to take the $65 and send my 4 amulets. And guess what? They said they'd send me automated message within minutes, NOTHING. It's been 12 hours....NOTHING. Ok, so I send like 15 more messages.....NOTHING.
I tried calling their FAX number.......NO ANSWER. Well f*** these selfish-bitches. I saw customer service sucks ass. I want something done FAST. And plus, they said "We'll expect that you'll have no problems with your Visa card as no charging took place". OK THEN..F***IN explain this
"TRANSECTION: CALASTROLOGY $65"
Available amount on Visa card "$17.79"
And I order ANYTHING that exceeds the available amount, then MY Visa card is DEAD. Calastrology....was my ONE and only hope for changing childhood, but I guess just because I'm 14 YEARS OLD, THAT's NOT GONNA HAPPENED.
FINE.....if it makes them happy I'll just remain
FAT, ACNE-FACED, FRIENDLESS, HATED BY NEARLY EVERYBODY, NOTHING TURNS OUT GOOD, JEALOSE, NEGATIVITY...and all that bad stuff.
This report was posted on Ripoff Report on 12/30/2009 02:49 AM and is a permanent record located here: http://www.ripoffreport.com/r/calastrology/Canoga-Park-California-91309/calastrology-Weve-cancelled-your-orderPROUDLY-WITHOUT-YOUR-PERMISSION-Canoga-Park-C-547302. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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