- Report: #862676
Report - Rebuttal - Arbitrate
Complaint Review: callwavemobile.com
callwavemobile.com88 Kearny St. Suite 600, San Francisco, CA 94108 136 W. Canon Perdido St., California United States of America
callwavemobile.com callwave.com Charging debit card since 1998, no service! 136 W. Canon Perdido St., California
*Consumer Comment: callwave no longer reachable by any means
*UPDATE Employee: Response to Diane
Now, I've had the cell phone and only kept it for emergencies, in my vehicle in case my car broke down. I have not used the cell phone for years, but have paid the monthly fee.
Recently someone broke into my vehicle and took the phone, so I tried to contact Callwave, found no phone numbers on the site so left a message with customer service. After 2 weeks or so, with no response I tried again. Still nothing, yet I noticed I am still being billed for their services.
I did an online search to see if anyone else had a problem contacting them and found MANY! There was a couple of phone numbers listed, so I called and one said they no longer offer phone support and to write to email@example.com. That did no good either.
IF they have not been viable for awhile now, I should NOT have been billed all this time (including this month!) and believe I should get a refund. But, how do you do that when you can't contact anyone??
Maybe I need to contact consumer FRAUD? Very shady business to say the least.
This report was posted on Ripoff Report on 04/02/2012 11:45 AM and is a permanent record located here: http://www.ripoffreport.com/r/callwavemobilecom/136-W-Canon-Perdido-St-California-93101/callwavemobilecom-callwavecom-Charging-debit-card-since-1998-no-service-136-W-Canon-P-862676. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.