car hop tacoma,washington Car Hop-Lakewood ,washington lied and promised repairs and now backing out of it. Tacoma, Washington

 To Whom It May Concern:   (253)589-2200

 I purchased a 2001 pontiac Grand am gt. on 12-07-2015 at 8021 South Tacoma Way,  Tacoma,wa 98499. I was promised this vehicle with certain promises to go with it.That certain repairs would be taking care of,before I signed the paperwork.And now I'm getting the run around.Prior to purchasing this vehicle a 2001 pontiac  grand am gt. on 12-07-2015.I was told by the car saleman (Marvino).That If I chose that certain vehicle  that certain repairs would be done.and Marvino said he would make sure that got done,if he had to do them hisself.At no cost to me.And now I'm getting the run around.everyday.These repairs including, a car radio,which wasnt in the car,and had been taken out.Plus the button that controls my outside mirrors on the car.and a few other things,thats been going wrong with the car.I drove it only one day,then everything started going wrong.I get up the next day to drive it to work and I was also told It would have new tires put on it.so i  get up on the following day to go to work.My tires were flat and When I called CarHop and spoke to (Marvino) and told him what had happen,I was told that's the way it is when you buy a used car.(AS) Is.So I miss a day's work,got my tire fixed and I called CarHop back and spoke to (marvino) once again,to find out about my radio and the other parts I need for my car.Well kept getting the run around for over 3 weeks and when I called Car Hop to find out what was going on.(Marvino) and the other sales man (Charles) told me that  my parts had been order and they were just waiting for them to come in.I was told at the time that It wouldnt take but a couple of days for my parts to come in.Well  Its been almost a month.And on 12-22-2015.(Marvino) called my house and said that my radio had came in,and If I come by the  Car Hop  in Tacoma,wa that he would have someone put it in my vehicle at the car lot by the  name  of (Glenn).which from my understanding is the lot guy there.So I went into Car Hop  and when I got there (Marvino) came out of his office with a radio in his hand ,and said he would be right back.that he was going outside to get his lot guy.(glenn).to get him to install my radio in my car.(Marvino) was out side very long.I think about 5 minutes at the most,cause it was storming that day real bad outside.(Marvino) came back into Car Hop and said I got good news and bad news,which one you wanna hear first.Now all of a sudden the radio was suppose to be the right one but the wrong connectors and he wasnt sure if it would even work.So he basically throwed it in my lap and told me to take it to a radio place and have the  right connection put on it and it might and might not work.But it was up to me to get it fixed.And the shop wanted anywhere from 80 to 100 dolloars to just put it in that wasnt including the connection.and I asked (marvino) how we were suppose to do that.when he told me he would take care of everything that needed to be fixed.and he said to be glad that he put the knob in for my mirrors,which I had to order it and It was 35.00 for it.

Now on 12-28-2015,I called Car Hop back to find out if (Marvino) was going to keep his word and fix my car.Now I'm having problems with my car not wanting  to crack and was told to take it to the shop but make sure I had my money upfront before my car could get looked at.Which was 75.00 dollars upfront not including what the warranty didnt cover.So my car still isnt fixed has no radio in it.and I have spoken to (Tina) which is the manger there and she told me she had to check things out and she would call me back.So now I'm playing the waiting game againAnd was told today that she would have to oder my parts again.So I'm still getting the run around.And ['m taking this matter  high up .To the news media and etc.