• Report: #907997

Complaint Review: carinfo1.com

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  • Submitted: Sat, July 07, 2012
  • Updated: Fri, July 20, 2012

  • Reported By: Got Ripped-off — Las Vegas Nevada United States of America
carinfo1.com
Internet United States of America

CarInfo1.com REVIEW: CarInfo1.com commitment to customer satisfaction providing fast and effective customer service over 700,000 vehicle history reports purchased through their websites in 2012. CarInfo1 updated regularly to provide customers the best accurate information before they purchase a used vehicle.
*UPDATE: Recognized by Ripoff Report Corporate Advocacy Program as a verified business service CarInfo1.com customer service pledges to always resolve any issues. Car buyers can feel confident & secure when doing business with CarInfo1.com.

*REBUTTAL Owner of company: For A Full Refund Contact Josh@vehiclehistorylookup.com

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Editors UPDATE: Positive rating and recognition has been given to CarInfo1.com for its commitment to excellence in customer service.

CarInfo1.com is committed to ongoing customer satisfaction regarding the purchase of vehicle history reports. CarInfo1.com professional service agents will work with customers to find a mutually satisfying resolution for any problems or concerns. CarInfo1.com customer happiness is the company's number one priority.

To prove this commitment to CarInfo1.com customers, Customer Service Manager Josh F. is prepared to take any inquiries directly at josh@vehiclehistory.com. Josh had the following to say regarding this commitment to the CarInfo1.com customer base: "CarInfo1.com's greatest obligation is to our customers. We strive to make every single customer completely satisfied with our services and, when problems arise, also make them content with the solutions our customer service agents provide. CarInfo1.com is a trusted name for vehicle history reports, but we are also paving the way for timely and helpful customer service."

CarInfo1.com is so dedicated to customer care that the CarInfo1.com comment stream is updated 24/7 with the latest feedback from customers. Many positive reviews appear, including ones regarding vehicle history reports: "Short, sweet and to the point. Perfect." And even our customer service: "Happy with the results and promptness."

CarInfo1.com recognizes that complaints posted on Ripoff Report (whether true or not) are issues that need to be addressed, not ignored. If handled correctly, complaints can be valuable learning opportunities. With the feedback generated by Ripoff Reports review, CarInfo1.com has made organizational changes allowing its clients and employees a more streamlined approach to problem resolution and a commitment to a great customer experience.

In summary, after our investigation, Ripoff Report is convinced that CarInfo1.com is committed to quality delivery of services resulting in total client satisfaction.

Read more about why consumers should feel confident when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. Yes, its a long name for a program that does a lot for both consumers and businesses alike.

Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, a program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. this program works.

SPECIAL NOTE ABOUT THE REPORTS FILED ABOUT CarInfo1.com:

As a matter of policy, when a business becomes a member of the Corporate Advocacy Program they agree to allow Ripoff Report to contact every person who filed a complaint so they can make things right with them. In order to confirm that complaint was resolved, Ripoff Report emailed the authors of all the Reports posted about CarInfo1.com to insure all complaints were resolved to the complete satisfaction of their customers..:

===================== NOW TO THE ORIGINAL REPORT THAT WAS FILED

=====================

carinfo1.com  Website tells you can get Vechicle report for $1.00. Billed credit card for $29.95. No number to contact, no address listed. The report contains no useful information, not even odometer reading.  Internet

Website tells you can get Vechicle report for $1.00. Billed credit card for $19.95. No business address, no phone number to contact. The report itself contains no useful information. Not even the odometer reading. The vehicle history report practically contains only VIN, which I used to search for the report.  I was billed $19.95 for nothing when they stated it would cost only $1. This business is a scam. I now realized that they have multiple websites and kept on changing their websites. For example, carinfo1.com. Many of their previous websites have been shut down.

This report was posted on Ripoff Report on 07/07/2012 07:09 AM and is a permanent record located here: http://www.ripoffreport.com/r/carinfo1com/internet/CarInfo1com-REVIEW-CarInfo1com-commitment-to-customer-satisfaction-providing-fast-and-e-907997. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

For A Full Refund Contact Josh@vehiclehistorylookup.com

AUTHOR: JoshCustomerService - (USA)

Hello,

I am the customer service manager at CarInfo1. Please email me at Josh@vehiclehistorylookup.com for your full refund. Again, for a full refund contact Josh@vehiclehistorylookup.com. I will resolve this issue for you immediately.

Respectfully,
Josh
Customer Service Manager
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