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Report: #841095

Complaint Review: CELLAN - TUCSON Arizona

  • Submitted:
  • Updated:
  • Reported By: rvp425 — TUCSON Arizona United States of America
  • Author Not Confirmed What's this?
  • Why?
  • CELLAN POB 299 RIVERTON, UT 84065 TUCSON, Arizona United States of America

CELLAN THIS IS A RIP-OFF TUCSON, Arizona

*UPDATE Employee: Cellan Customer Care

*UPDATE Employee: Re:

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This company is full of it, you call and they give you the run around about your refund saying there system shows they gave it back to you, liars liars pant on fire

This report was posted on Ripoff Report on 02/17/2012 05:30 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cellan/tucson-arizona-/cellan-this-is-a-rip-off-tucson-arizona-841095. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
2Consumer
0Employee/Owner

#2 UPDATE Employee

Cellan Customer Care

AUTHOR: Customer Service - ()

POSTED: Thursday, November 14, 2013

Cellan is dedicated to an extremely high standard of customer care and we are committed to wholly resolving any and all concerns that our customers may have about their purchase. Our commitment to providing the highest quality service possible is reflected in the following policies:

- A risk-free 14-day trial. We give our customers a generous trial period with the product so they’re able to try it before purchasing it. If for any reason at all you’re not satisfied, please simply contact customer service and we’ll cancel your account to ensure that you’re charged nothing further.

Please note that while this is a free trial, it is not a free sample. It wouldn’t be viable for us to send out thousands and thousands of free bottles every month, but we can offer a trial period on the product so there’s no risk for our customers and they have ample opportunity to try it to see if it’s right for them. A large majority of our customers who take advantage of this free trial go on to take Cellan month after month and they do so because they experience results. It works.

These results are a reality of Cellan’s key ingredients: a proprietary blend of African Mango (Irvingia Extract), Vitamin C, Niacin, EGCG Extract, Blueberry Extract, Blackberry Extract, and Raspberry Ketones, that was designed to kick start your metabolism, increase energy levels, balance blood sugar levels, and increase your intake of antioxidants.

Our corporate mailing address:

Cellan 16 Bottles, LLC

PO Box 30816

Salt Lake City, UT 84130


Our website:

http://www.yourcellan.com

And lastly, please call us. US and Canada: 855-235-5261, UK: 0800 046 1506, Australia: 1800 009 063, Ireland: 1800 937 093. Our customer care department is available 24 hours a day, 7 days a week, and we want to hear from you.

Thank you for your time, thank you for your interest in Cellan, and we look forward to helping you achieve your weight loss goals.

Best Regards,

Cellan, Corporate

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#1 UPDATE Employee

Re:

AUTHOR: Cellean_Colonese - (United States of America)

POSTED: Wednesday, March 28, 2012

Cellan is a 16-day trial which starts the day of order, which you agreed to on the checkout page. If you are satisfied with the product, we bill you for your initial order and subsequent bottles every 30 days thereafter until cancelled.

If you are unhappy with the product and cancel after the trial period you are charged for any bottles that have been shipped to you. The phone numbers for all countries are listed on the bottle and customer service representatives are happy to help you with cancellation of your membership. US & CANADA: 855-235-5261, UK: 08000461506, Ireland: 1800 937 093, Australia: 1800009063, France: 0805636253 and Spain: 800600726.

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