- Report: #946529
Report - Rebuttal - Arbitrate
Complaint Review: cheapoair
cheapoaircheapoair.com Internet United States of America
cheapoair COA*AIRLINETAXES&FEES 866-636-9088 New York, Internet
*UPDATE Employee: Cheapoair
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Made an airline reservation, the tickets showed up on my credit card, along with a charge with the above description. When I called to try to understand, they said thats a "commission" from the airline. Well its not a commission if I am paying them directly. There is nowhere on the receipt which very conveniently does NOT show this broken out so yes, big surprise on statement. The receipt DOES have a breakout of "OUR FEES" which was less than the charge. THey said, oh thats not applicable, thats for call in reservations. When I pointed out it said ONLINE, then he gave another excuse. All that to say, they are very purposely omitting the service charge from their receipts. If its all on the up and up, then why wouldnt you break it out, instead of causing alarm and confusion with a separate charge on your credit card. Shame on Cheapoair for their deceptive practices.
This report was posted on Ripoff Report on 09/25/2012 03:36 PM and is a permanent record located here: http://www.ripoffreport.com/r/cheapoair/internet/cheapoair-COAAIRLINETAXESFEES-866-636-9088-New-York-Internet-946529. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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