- Report: #760935
Report - Rebuttal - Arbitrate
Complaint Review: comcast cable
comcast cable1 comcast center 1701 jfk blvd philidephia pa1910 philidephia, Pennsylvania United States of America
comcast cable xfinity comcast customer service SUCKS BIG TIME philidephia, Pennsylvania
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I am being charged 1st of all an equipment rental for my boxes i was told they were both free.
I recieved my digital box with a bundle package,internet,home phone hd cable.
139.99 plus tax and fees
Then they call me a couple months ago and offer a hd box for free.
Now they are saying ive got to pay for the digital because i got a second box they offered for free.
We never even got to the 11.40 for my phone thats part of my bundle.
Plus i was cussed at and told i wasnt speaking to any supervisors.
When i asked to speak to the vice pres and the pres i was told no.
They also have a satisfaction guarntee they president of the company says i give 100% satisfaction
This report was posted on Ripoff Report on 08/04/2011 01:20 PM and is a permanent record located here: http://www.ripoffreport.com/r/comcast-cable/philidephia-Pennsylvania-19103/comcast-cable-xfinity-comcast-customer-service-SUCKS-BIG-TIME-philidephia-Pennsylvania-760935. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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