- Report: #1049889
Report - Rebuttal - Arbitrate
Complaint Review: connected data, inc.
connected data, inc.2905 Stender Way 2905 Stender Way, California USA
connected data, inc. Refund 2905 Stender Way, Ste 36 Santa Clara, CA 95054 California
*UPDATE Employee: Rebuttal
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Purchased an item from Connected Data, Inc. on January 29, 2013.
Item was put on back-order. Had to find that out on my own...had to call customer service.
Item was finally shipped on February 28, 2013. By that time, I had no need of the unit. I requested to return the unopened unit for a full refund.
On the order confirmation, there was no verbiage about a refund policy of any kind.
To add, the fact that the order was on back-order and I had to call to find out is terrible customer service.
I've requested a manager or CEO to call me back, but as of yet, no one has called.
Terrible ethics and customer service.
This report was posted on Ripoff Report on 05/10/2013 11:15 AM and is a permanent record located here: http://www.ripoffreport.com/r/connected-data-inc/2905-Stender-Way-California-95054/connected-data-inc-Refund-2905-Stender-Way-Ste-36-Santa-Clara-CA-95054-California-1049889. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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