- Report: #1142320
Report - Rebuttal - Arbitrate
Complaint Review: Dade2 LTD
Dade2 LTD136 El Camino Dr Los Angeles, California USA
Manuel Trongone & Mark Perry Bait & Switch By Manuel Trongone of Dade2 Ltd Los Angeles California
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About 3 months ago we had ordered a server and some Ip addresses for our server from the Trongone. He was ever so confident that he could fulfill the order and super happy to take our money. However when it came to actually deliverying the service he could not. He said (also his director of sales Mark) said they would refund the money right away.
Here we are 3 months later and there has been little to no communication back from them. Below is a an email thread of Manuel making promises to pay back the money. But he has not, in addition he has blocked any emails coming from our company so we cannot communicate with him anymore.
Your refund request is with our billing department. Refunds are done within 30 days from the refund request. The billing department will notify you once the refund will be emitted
That was sent on the 25th of March but yet we still have no money in return.
This report was posted on Ripoff Report on 04/28/2014 10:18 AM and is a permanent record located here: http://www.ripoffreport.com/r/Dade2-LTD/Los-Angeles-California-90212/Manuel-Trongone-Mark-Perry-Bait-Switch-By-Manuel-Trongone-of-Dade2-Ltd-Los-Angeles-Ca-1142320. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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