• Report: #914513

Complaint Review: digisoftcare

  • Submitted: Thu, July 19, 2012
  • Updated: Thu, July 19, 2012

  • Reported By: angrydad — Greater Manchester Other United Kingdom
Internet United States of America

digisoftcare Beware Fake Microsoft Engineers calling from fake site then controlling your computer Internet

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I was called today by someone claiming to have the surname as me, isn't that funny. He happened to be a Micorosft engineer and was fixing computer errors. He asked me if I had computer security issues and would I type the following keys in. I had no idea he was actually leading me inot a screensharing page and then proceeding to show me 'Error Messages'. 

He told me it was free to sort these error messages out but then actually it was 60.00!!??!!
I hung up and when my daughter came home, after shouting at me she changed all my passwords and cancelled my cards. I hope nobody makes the same mistake. Basically don't ever let a stranger dictate what you do and don't do. I'm a bit older so think they used that against me, really disappointed.

This report was posted on Ripoff Report on 07/19/2012 01:55 PM and is a permanent record located here: http://www.ripoffreport.com/r/digisoftcare/internet/digisoftcare-Beware-Fake-Microsoft-Engineers-calling-from-fake-site-then-controlling-your-914513. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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