direct business lending They did not do what was promised. I am losing my company because they do not produce what is promised every complaint u read about this company is true. I have contacted atty general in salt lake city to file complaint this company needs to be put out of business. I hope every one one here that has had dealings with them also files with atty general. go to DCP.utah.gov file complaint to file. salt lake city Utah

If you think about it this company has a good thing going if they have 1,000 clients they are working on x159.00 per month = 159,000 dollars a month according to them they have 2,000 clients. a lot of money for no work pretty good ripoff. Atty general needs to look into this company.

Direct bussiness lending did not do my plan  they sent me questionaire and we filled it out and returned it immediately. twice. They constantly tell you oh we dont have that yet or we did not receive. It is always concumers fault. As far as web site. I do not have the items they want they are supposed to do web site put it with a hosting company then domain name that i got on my own can be added all after we approve web site. Once agaoin a stall tactic. they gave me a d7b number it is free yet when I contacted D&B they told me the plan I was under did not allow anyone to obtain info about my company or its credit rating.thus it is useless. if you lok at other complaints about this company they are answering me same as all other complaints. now supposedly this big wig from company wants to remedy this. If they are so good at this why do they not complete what they start.

Thank you for voicing your frustration, I completely understand your frustration. Like any of us, you engaged a company, in this case Direct Business Lending, to provide services to you and if those services are not provided, it makes sense that you are frustrated. My name is Jantzen and I am the CEO of Direct Business Lending. To hear such feedback about our company is very concerning to me and I've taken the time to personally review your file in detail to truly understand where the breakdown occurred. We do not claim to be perfect but we do strive to provide amazing quality of service and are always proactive in resolving any issues that may arise. 

Please review my findings below: 

You engaged our company April 21, 2014 - exactly 1 month ago yesterday.

Given the current state of the file, funding in less than 1 month would be near impossible for any company to accomplish because the situation that that was presented to us..

I personally listened to the initial call with our staff and clearly hear that none of our staff gave the impression that funding was going to happen “soon”, “within 30 days” or anything of the sort. Our staff clearly outlined that there were several steps that need to occur before funding can be achieved. With that said, I understand that the client wants funding ASAP and believe me, we also want to get the client funding ASAP! Please keep in mind, it's the clients profile that's not allowing us to accomplish funding for him and hence the reason for his enrollment in our Lender Prep package. Lenders have very specific guidelines of what they require and if those requirements are not met, any application will be met with an automatic decline. Our firm was engaged to help bring this file into adherence to these specific guidelines and achieve funding for the business.

When looking at why the business plan was not completed as per the claim; I noticed that we sent the client our Business Plan Questionnaire twice over the last 3 weeks, once on April 24th 2014 (three days after engaging our firm) and the second time on May 14, 2014. We understand that you are very busy operating your business and living life and this may not have been your number 1 priority, however, it is impossible for our team to complete the Business Plan without first receiving the required details in the Business Plan Questionnaire, as stated to our client on several occasions. 

If the above client can take a few minutes to complete the Business Plan Questionnaire, our will gladly produce the Business Plan. To help expedite, I will personally request our business plan writing team rush the completion as a VIP client. Please understand, to do our job we really do need to have the Questionnaire completed and returned to us prior to us being able to start. If the above client would like some clarity on any of the questions, myself or any member of our Client Services Department are more than willing to walk our clients through each and every question. We are here to help! 

I also see that the above client is requesting the status of their website.  After reviewing the file, I see that their website design has been completed by our design team and we are currently waiting on the above client to provide “FTP and cPanel” login credentials. We've requested this information on 3 separate occasions from the client; once on May 6^th, 2014 a second time one day later, May 7th, 2014 and a third time on May 14^t, 2014. 

Respectfully, it is impossible for us to launch the website without this information. If any difficulties are being experienced, please don’t hesitate to contact our Client Services team, we are here to help!

In regards to the D&B number that is referenced as “useless”. D&B is the primary known source for business credit and the first thing to do when starting to build business credit is to establish a DUNS number through D&B. This number is absolutely critical in building business credit. In fact, the SBA (Small Business Administration) actually requests all applicants to have a DUNS number through D&B prior to any SBA loan being approved. So this number is absolutely critical in a business owner’s pursuit for funding. Many lenders place emphasis on what is being reported to the business credit bureaus, much the same way a personal credit score is evaluated for a personal loan, mortgage, credit card etc.

I would never claim that our team is perfect; we are rapidly growing and with this growth come some growing pains that we address as quickly as possible. If we make an error, we are the first to own it and do everything we can to rectify the issue as quickly as possible. With that said, I'm having a hard time pinpointing where our team dropped the ball.

I understand the client’s frustration, based on their post hence why I have personally stepped in. I've reached out to the client directly to try and solve any issues but have yet to receive a response.

For any clients or potential clients researching Direct Business Lending - Please contact me directly, Jantzen, Founder and CEO of Direct Business Lending with any issues that arise. I'm committed to our client’s satisfaction!