• Report: #925617

Complaint Review: disney movie club

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  • Submitted: Fri, August 10, 2012
  • Updated: Fri, August 10, 2012

  • Reported By: debbi0106 — olney Illinois United States of America
disney movie club
po box8023 Internet United States of America

disney movie club disney movies, dmc Disney movie club,this company is a joke. this company is a joke....we close our account and still get charged for two more movies and they take the money from our account with NO permission. DO NO , Internet

*Author of original report: YES we bought the agreement

*Author of original report: Yes we bought all we needed to fill

*Consumer Comment: Did you fulfill your purchase agreement before cancelling?

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Disney movie club,this company is a joke.  this company is a joke....we close our account and still get charged for two more movies and they take the money from our account with NO permission.   DO NOT JOKE DO NOT JOIN UNLESS YOU WANT TO PAY FOR UNWANTED MOVIES YOU DO NOT WANT AND EVEN PAY AFTER THE ACCOUNT IS CLOSED!! Even after meeting our membership and closing the account and our debit card expired they still charge my account.  telling me that the bank allows the account to still be charged because they are  a valid company. A valid company????? they are a rip off!!!!

This report was posted on Ripoff Report on 08/10/2012 05:33 PM and is a permanent record located here: http://www.ripoffreport.com/r/disney-movie-club/internet/disney-movie-club-disney-movies-dmc-Disney-movie-clubthis-company-is-a-joke-this-compa-925617. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
2Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

YES we bought the agreement

AUTHOR: debbi0106 - (United States of America)

Yes, we bought the movies to fill the agreement.  In fact we bought more than we needed.
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#2 Author of original report

Yes we bought all we needed to fill

AUTHOR: debbi0106 - (United States of America)

Yes we bought all we needed to fill our commite.  In fact we bought more than we needed.
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#3 Consumer Comment

Did you fulfill your purchase agreement before cancelling?

AUTHOR: Ken - (USA)

You agree to fulfill your purchase commitment within 24 months of sign-up. If you are unable to meet your commitment within your commitment period, your credit card may be charged for the value of the 4 reduced-priced titles you have received. This amount is dependent upon your initial sign up offer and the format of your introductory movies.

The above is from their Terms of Use link on the home page.
Have you told the whole story here?
No, I DON'T work for them...never have.

"..and they take the money from our account with NO permission."
If you failed to complete the purchase required, you DID agree to this when you signed up...sorry.
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