Dr. Gabriel Chiu, Beverly Hills Plastic Surgery REVIEW: BHPS Spa, Beverly Hills Plastic Surgery dedicated to 100% Patient satisfaction. Honored with the Patients’ Choice Award for 5 consecutive years (2008 to 2012), Commendation from the State of California for Dedicated Service and Leadership, receiving international recognition techniques - aesthetic plastic surgery advancements, Dr. Chiu praised for unparalleled patient care, natural-looking surgical results, state-of-the-art facility. BHPS Spa receives a positive rating for their commitment to Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program and continues to promote patient safety, education, and exceptional surgical and patient care. Prospective patients can feel confident in the professionalism, integrity, safety, and surgical techniques. Ripoff Report Verified™ as a trusted business service.

Ripoff Report REVIEW / Beverly Hills Plastic Surgery Commitment to Customer Satisfaction

Dr. Gabriel Chiu, BHPS Spa joins Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, a long name for a program that does a lot for both consumers and business alike.

Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, a program that benefits the consumer, which helps to increase consumer satisfaction and confidence when doing business with a member business Verified By Ripoff Report.

When a company or individual joins the Ripoff Report Corporate Advocacy Program, they must make a commitment to us – in writing – to 'doing whatever it takes to make things right with their customers.' What does that mean? It means that Ripoff Report expects that members of our Corporate Advocacy Program will review and respond to ALL customer complaints promptly. It means that every complaint will be taken seriously and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). “Making things right” can mean lots of different things to different people, but our point is this - by working closely with the company or individual to resolve any disputes, Ripoff Report can track the footprints of customer service to ensure that our Corporate Advocacy Program members are doing everything they can to treat customers fairly and to increase their customer satisfaction.

ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM THE REST

Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.

A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..

By Ed Magedson - Founder, Ripoff Report

Beverly Hills Plastic Surgery approached Ripoff Report with the intent of wanting to resolve any customer issues and reports posted on Ripoff Report. As a Part of the Corporate Advocacy Program the member business allows Ripoff Report to send an email to all of those who filed a complaint in the past, letting the customer know, the member business wanted to make things right with them, whatever it takes to do so. Ripoff Report always monitors these emails to insure the member business does what they agreed to. The people at BHPS did just that. The member business also allows Ripoff Report to send out a 3rd party service to verify the business operation and to interview management. Dr. Gabriel Chiu, Beverly Hills Plastic Surgery has gone through great lengths to make sure they try and resolve any and all customer issues. BHPS has joined the Corporate Advocacy Program because they want customers to know they will resolve any and all customer issues. They never want their customers to feel like they weren’t taken care off. BHPS stated “on the first visit our customers are treated as royalty, as if they were family. As service professionals, we treat our guests and employees with respect and dignity.”

Beverly Hills Plastic Surgery CONTINUES TO CLARIFY WHO THEY ARE AND WHAT THEY CAN DO FOR CLIENTS

” BHPS is a full-service and award-winning plastic surgery and medical spa located in the heart of Beverly Hills, California. Classic modern and Chanel-inspired, the facility is comprised of a sensational SkinCeuticals lounge, private VIP reception, and luxurious state-of-the-art consultative treatment rooms. Offering full-spectrum beauty treatments from customized facials to mommy makeover procedures, BHPS today stands as the ultimate beauty destination for over 15,000 men and women. Our goal is to customize your entire treatment to your specific needs and to make your life-changing experience at Beverly Hills Plastic Surgery a positive, relaxing, and truly exciting one (as exciting and relaxing as practicing yoga on your favorite cozy yoga mat). Spa treatments include: Facials & Microdermabrasion, Peels, Injectables & Fillers, Laser Treatments, Specialty Treatments, and Spa Policies.

WHY BEVERLY HILLS PLASTIC SURGERY IS BETTER THAN THEIR COMPETITORS

The Surgeon’s Expertise. He is not only recognized for his impressive credentials and training, but also for his professional integrity, candid recommendations, and sincerity in patient care. He was Chief Resident, Chief Fellow and Chief of Plastic and Reconstructive Surgery prior to opening up his private practice. He has performed over 15,000 surgical procedures, instructed other plastic surgeons, and repairs many other doctors’ work. His reputation amongst the plastic surgery industry is immaculate, because he is meticulous, skilled, a perfectionist, and pays great attention to detail. He is known to spend a great deal of time with every patient – whether in consultation, surgery, or any follow up appointment. He is passionate about plastic surgery, and loves to transform patients’ lives for the better. Every stitch in surgery is his, and he sees every single patient himself for every follow up. All patient follow ups are complimentary. Patient Safety First. They work with a pre-screened, highly trained and experienced medical staff.

Each of their state-of-the-art outpatient surgical centers is fully-accredited and upholds the highest standards of care in the industry. They encourage open communication and comprehensive patient education. Their policy is to place patients’ safety first. They utilize only the best of the best in staffing, from experienced surgical nurses/technicians to board-certified anesthesiologist in the operating room to experienced and compassionate in-office team. Utilizing the best quality of supplies and instruments. They do not believe in cutting corners for cost-savings. All medical, surgical, and cosmetic products are of the highest grade in ingredients and performance. Intensive pre and post operative planning. For both pre- and post-operative considerations, homeopathic medication and supplements are utilized to prepare the patient’s body for surgery and to encourage a speedy and healthier recovery process. Advanced, proven technologies and techniques. They provide state-of-the-art aesthetics, medical and surgical equipment for all patients. They stand at the forefront of advances in medical technology, and Dr. Chiu is frequently praised for his progressive yet sound surgical techniques. Creating unparalleled experiences. From the Personal Patient Care Coordinator to our Concierge services, a patient’s entire experience with their office is easy, smooth and extremely personalized. They provide luxurious transportation and accommodations recommendations, assist with childcare, and even prepare patients’ favorite refreshments and snacks for subsequent visits. They are widely recognized for their “Carefree/Pain-Free,” Scar Management, and Medical Vacation programs. Plasma televisions, personalized iPod speakers, and patient gift/customized recovery bags make any visit to their office an enjoyable one.

Beverly Hills Plastic Surgery / Statements from the owner

” My name is Dr. Chiu and I am of owner of BHPS. I would like to thank you for taking the time to read this review. My practice is founded on my passion to transform lives for the better. I am passionate about surgical arts, and how even the slightest physical improvement can transform one’s perceptions of him or herself. I believe that everyone deserves to look and feel his or her best, and that sometimes, happiness can stem from the outside in.”

QUALITY SERVICE

”At Beverly Hills Plastic Surgery we pride ourselves in providing the highest standards of surgical and patient care. We do not believe in cutting corners for cost savings, and we are passionate about delivering a positive surgical outcome and experience. Surgical skills and integrity are the foundation of my practice. I am first a doctor, then a surgeon. I care about each one of my patients, as if they were family. We now are a family of over 15,000 satisfied patients.”

ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND WORTH DOING BUSINESS WITH

As stated above, Beverly Hills Plastic Surgery has made every possible effort to ensure that all customers have a positive experience while at their practice. After speaking with the management at BHPS and emailing anyone who filed a complaint in the past, Ripoff Report is proud to give BHPS a positive Rating. BHPS made efforts to ensure that all customers were satisfied and assured Ripoff Report that the business has an improved business protocol that continues to features customer satisfaction as the top priority.

”Dr. Chiu, the owner of BHPS, stated “We have an open door policy, and encourage frequent and open communications. We value our patients’ feedback and are grateful for the thousands of positive reviews on patient experience at our practice, and happiness with surgical results. We frequently interact with our patients post-surgically and diligently monitor patient recovery process. Because of our attention to patient care and needs, we have been voted Best of Spa in LA, Top Plastic Surgeon in LA, and awarded with Patients’ Choice Award for the 5 year in a row. We are humbled by such recognitions, and strive to continue to be the gold standard in plastic surgery.”

STATED IMPROVEMENTS FROM Beverly Hills Plastic Surgery

Their new policy is to always contact all customers to gather valuable feedback so that they can continue to adapt and deliver the best customer service possible. BHPS is willing to go beyond the call of good customer service and do what it takes to make things right with their customers. “At BHPS, we have one of the most frequent post-operative, follow up schedules in the plastic surgery community. The doctor sees all patients himself for numerous follow up appointments. We also are known to be extremely accessible. Patients have the doctor’s cell phone number, home number, direct line at office, in addition to patient care coordinators’ direct lines and cell phone numbers.”

WHAT TO LOOK OUT FOR IN THIS INDUSTRY

In selecting a plastic surgeon for your procedure, it is prudent to look beyond the board certification. It is important to consider also the surgeon’s training and credentials, experience in years, number of procedures performed, consistency in surgical results, as well as accessibility, policies in follow up and revisions, the practice’s staff, safety of surgery center, caliber of support medical staff, and more. The surgeon’s character and integrity, along with his artistry, surgical skills, techniques and bed-side manner should all be a part of the overall assessment process. We wish all patients the very best in their search for a compatible and excellent surgeon. *Any consumer not receiving satisfaction from a member of Ripoff Report’s Corporate Advocacy Business Remediation and Customer Satisfaction Program should email us at EDitor@ripoffreport.com This kind of dedication to customer service means that Beverly Hills Plastic Surgery will do whatever it takes to make sure their patients are properly taken care off. In the future, if anyone has any complaints or concerns with BHPS, you are invited to contact them directly via email: info@bhpsinc.com (again, please be sure to cc: EDitor@ripoffreport.com so we can keep track of the company’s response and to insure customer satisfaction). You can call BHPS directly at 310-888-8087, and ask for the doctor himself. As always, Ripoff Report cannot guarantee that every customer or employee will always be 100% satisfied in every case, but we promise that if you have any concerns with BHPS or any of our Corporate Advocacy Program members, we will do everything we can to see that the issue is addressed quickly and that you are treated fairly and with respect. Any issues you think you cannot resolve with any member of Ripoff Report’s Corporate Advocacy Program, please contact us. EDitor@ripoffreport.com

Remember, just because a company or individual is reported on Ripoff Report does not mean you should not do business with them. Use Ripoff Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.

Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Ripoff Report is chartering in new territory, working to make a change for both consumers and businesses alike. Consumers can feel safe confident and secure when doing business with Beverly Hills Plastic Surgery.

Here's why.

Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program and about BHPS’ Commitment to Excellence and Consumer Satisfaction.

Consumers should feel safe, confident and secure when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program, yes, a long name for a program that does a lot for both consumers and businesses alike.

..by consumers, for consumers

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