dressale.com Ordered a shawl adn the color was completely wrong. No attempt of the company to exchange it. Thought company was american and come to find out it is in hong kong! Internet

I purchased a shawl for one of my bridesmaid from dressale.com.  I wanted Hunter green and could not find the color on the color chart because i was looking in the greens and their hunter green is a teal.) So when I selected hunter green in the drop down menu, it of course came in as teal.  

Being as the website was a US domain, i had no reason to believe otherwise, until the item came in a package marked from China.  I looked for a customer service number, but all i could get was a live chat, who told me to send an email and there was no one i could talk to.

I sent the email requesting an exchange and was told that because i ordered the color which was sent, no exchange would be made.  However, i could buy a dress and they would send me a free shawl.

I would not buy a dress form them, because their exchange policy blows.  Furthermore, had i known i was dealing with a company based outside of the US, i would have never bought from them.  Also, when dealing with customer service in e-mail, i never spoke to the same person twice and the emails were just repetitive.

Completely horrible company to deal with!