Complaint Review: Edgewater Pools (Shawn Lanier) - Fort Mill South Carolina
- Edgewater Pools (Shawn Lanier) 621 Zimmer Road Ft. Mill, SC Fort Mill, South Carolina United States of America
- Phone:
- Web:
- Category: Pool Builders
Edgewater Pools | SPECIFIC INFORMATION CONTAINED IN THIS REPORT WAS FOUND TO BE FALSE/DEFAMATORY BY A COURT. OUT OF RESPECT FOR THE JUDICIAL PROCESS, THE SPECIFIC INFORMATION THAT WAS FOUND FALSE/DEFAMATORY BY THE COURT HAS BEEN (((REDACTED BASED ON FINDINGS VIA COURT ORDER))) | (((REDACTED BASED ON FINDINGS VIA COURT ORDER))) Fort Mill, South Carolina
*REBUTTAL Owner of company: Rebuttal from Edgewater Pools, LLC
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Editor’s Note: The law protects and encourages Ripoff Report to make appropriate edits to Reports posted by third parties. Ripoff Report may use that editorial power to post findings from a court of law about the subject matter of Reports. In some cases, a Court may find that specific statements made by the author of a Ripoff Report are false and defamatory. When both sides of a dispute appear and contest the facts of a situation in court it is believed that the findings of the court are generally reliable and fair. Out of respect for the courts and the judicial process, Ripoff Report, upon request, may post that kind of finding with special prominence, and in some cases, may even redact the information specifically identified by the court as false from the original Report. In this instance, the Court Order received by Ripoff Report was specific enough regarding the statements made, and as such, the offending language has been (((REDACTED BASED ON FINDINGS VIA COURT ORDER))) by Ripoff Report.
Ripoff Report VIP Arbitration Program
In re:
Edgewater Pools, LLC,
Complainant, v.
Anonymous,
Author.
Rip-Off Report No.:
684442
ARBITRATOR DECISION
Bruce Meyerson,
Arbitrator
Complainant, Edgewater Pools, LLC (Edgewater), has challenged the identity of the Author (Anonymous) who posted a Report on the Ripoff Report website at www.ripoffreport.com on January 19, 2011, as Ripoff Report No. 684442 (the Report). The Author, who is not identified in the Report, claims to be a former customer of Edgewater and that a pool built for the Author by Edgewater was poorly constructed. Edgewater contends that the Report was not submitted by a customer but by a competitor. Both the Complainant and the Author have agreed to submit this matter to the Ripoff Report VIP Arbitration Program.
Edgewater has submitted the Affidavits of two former employees/agents of its competitor. [continued below]....
Report Attachments:
..... One Affidavit submitted by a former Sales Manager of the competitor from 2009 through 2011 states that the competitors president instructed sales people to post false reports on the www.ripoffreport.com to disparage competitors. Another Affidavit of a person who identifies himself as a former agent of the competitor from 2009 to 2011 states that he observed the competitors president file a complaint on www.ripoffreport.com against Edgewater on or about January 19, 2011. This individual states that on four other occasions he observed the competitors president file similar complaints against other pool builders.
The Author has not provided a response to the Complaint or provided evidence to establish that he or she is indeed a former customer of Edgewater.
I have been asked to decide whether the preponderance of the evidence submitted establishes whether the Author is, in fact, a former customer of Edgewater.
Based upon the Affidavits submitted and the failure of the Author to identify himself or herself, I conclude that the Author of the Report is not a customer of Edgewater.
DATED this 16th day of January, 2012.
________________ Bruce E. Meyerson, Arbitrator
(((REDACTED BASED ON FINDINGS VIA COURT ORDER))). (((REDACTED BASED ON FINDINGS VIA COURT ORDER))). (((REDACTED BASED ON FINDINGS VIA COURT ORDER))). (((REDACTED BASED ON FINDINGS VIA COURT ORDER))) !!!!!!!!! (((REDACTED BASED ON FINDINGS VIA COURT ORDER)))(((REDACTED BASED ON FINDINGS VIA COURT ORDER))). (((REDACTED BASED ON FINDINGS VIA COURT ORDER))). (((REDACTED BASED ON FINDINGS VIA COURT ORDER))). (((REDACTED BASED ON FINDINGS VIA COURT ORDER))). (((REDACTED BASED ON FINDINGS VIA COURT ORDER))). (((REDACTED BASED ON FINDINGS VIA COURT ORDER))). (((REDACTED BASED ON FINDINGS VIA COURT ORDER))). (((REDACTED BASED ON FINDINGS VIA COURT ORDER))). (((REDACTED BASED ON FINDINGS VIA COURT ORDER))). (((REDACTED BASED ON FINDINGS VIA COURT ORDER))). (((REDACTED BASED ON FINDINGS VIA COURT ORDER))). (((REDACTED BASED ON FINDINGS VIA COURT ORDER))). (((REDACTED BASED ON FINDINGS VIA COURT ORDER))). (((REDACTED BASED ON FINDINGS VIA COURT ORDER))). (((REDACTED BASED ON FINDINGS VIA COURT ORDER))). (((REDACTED BASED ON FINDINGS VIA COURT ORDER))). (((REDACTED BASED ON FINDINGS VIA COURT ORDER))). (((REDACTED BASED ON FINDINGS VIA COURT ORDER))). My advice to any new pool shoppers is stay as far away as possible. Deal with legitimate companies who have not changed their name. (((REDACTED BASED ON FINDINGS VIA COURT ORDER))).
Mecklenburg County Mugshots July 18-23
Shawn Rene Lanier - Driving While Impaired- Cocaine Possession- Drug Paraphernalia
This report was posted on Ripoff Report on 01/19/2011 02:22 PM and is a permanent record located here: https://www.ripoffreport.com/reports/edgewater-pools-shawn-lanier/fort-mill-south-carolina-/edgewater-pools-specific-information-contained-in-this-report-was-found-to-be-falsedefa-684442. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 REBUTTAL Owner of company
Rebuttal from Edgewater Pools, LLC
AUTHOR: Donnie Todd - (United States of America)
SUBMITTED: Friday, January 28, 2011
Anonymous Customer:
Edgewater Pools, LLC vehemently disagrees with the assertions in these malicious, anonymous comments concerning our business conduct. We do not wish to speculate as to someone elses motives, or if they are actually a competitor posing as a customer of ours. However, we do wish to assert that we take pride in our work and have worked diligently to build this company through referrals from hundreds of very satisfied and happy pool owners.
We have reviewed this complaint and find it very hard to believe that this customer feels they have been neglected and that our service was not performed properly. We have talked with our dedicated group of office and service staff and we have no record of these complaints. We have not received anything via phone or in writing that corresponds with these assertions; nor have we been notified by The Better Business Bureau of a complaint. Edgewater Pools, LLCdoes not recognize the comments posted on this unaudited website (or on any other non-accredited consumer advocacy site) as legitimate and truthful, backed by fact. Only the Better Business Bureau refuses anonymous complaints; therefore, only the BBB is a reliable source of consumer information where we have an A+ rating. Posting anonymously is not an effective, or fair, way to deal with complaints. Moreover, it is not a normal means to address problems. We are more than willing to deal with legitimate complaints from legitimate customers.
Respectfully
Donnie Todd
Managing Partner
704-845-3065
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