- Report: #553128
Report - Rebuttal - Arbitrate
Complaint Review: Eharmony Dating Service
Eharmony Dating ServicePasadena, California United States of America
Eharmony Dating Service Eharmony Sells Customers Information to Third Parties! Pasadena, California
*UPDATE Employee: RE: Eharmony Dating Service Eharmony Sells Customers Information to Third Parties
*Author of original report: Update on Report
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I signed up for eharmony a few months ago. A month after signing up I begun receiving unsolicited publications to my home. After receiving multiple months of publications I looked into why I was getting them. It turns out that eharmony sold my private information to a third party who in turn began sending me items.
I contacted eharmony and was told that I elected to have my information sold to third parties to which I replied there is no way I would ever agree to something like that. The customer service representative told me there was nothing I could do and that she can provide me with the information about cancelling the subscription. I asked her what could I do about my private information now being bought and sold like a stock she said there was nothing I could do about it.
I have filed complaints with the FTC and the Attorney Generals Office in California. Its a shame because up until this point I had nothing bad to say about eharmony. Sure, I didn't find the love of my life but it was a gamble and I was willing to accept that when I joined. But I would dissuade others from joining just for the simple fact that eharmony looks at their website as a database of names to sell off to the highest bidder.
This report was posted on Ripoff Report on 01/12/2010 12:10 PM and is a permanent record located here: http://www.ripoffreport.com/r/Eharmony-Dating-Service/Pasadena-California-/Eharmony-Dating-Service-Eharmony-Sells-Customers-Information-to-Third-Parties-Pasadena-553128. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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