Complaint Review: etrailer.com - Wentzville Missouri
- etrailer.com 1507 E Highwat A Wentzville, Missouri USA
- Phone: 6368879300
- Web: etrailer.com
- Category: Auto Parts
etrailer.com Holds Money for unprocessed orders up to 10 days Wentzville Missouri
Attempted to order from a city outside US. Oreder software captured credit card info, obtained authorization for 120 days and then company refused to process order. No explanation was given in robo response, so a second order was placed resulting in a second 10 day hold before order was rejected: this time without any notification that it was not accepted. Cistomer service doesn't know their own order entry process and how these transactions occur, blaming the bank for the hold instead of them screening orders first before submission for authorization. Just poor design and execution by unsophisticated merchant. Stay away if they can't even get this correct.
This report was posted on Ripoff Report on 08/02/2016 11:27 AM and is a permanent record located here: https://www.ripoffreport.com/reports/etrailercom/wentzville-missouri-63385/etrailercom-holds-money-for-unprocessed-orders-up-to-10-days-wentzville-missouri-1320257. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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