• Report: #1050635

Complaint Review: Expedia.com

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  • Submitted: Mon, May 13, 2013
  • Updated: Mon, May 13, 2013

  • Reported By: James — Cedartown Georgia
Expedia.com
333 108th Ave., NE Bellevue, Washington USA

Expedia.com / Something to think about Bellevue Washington

*Author of original report: Update Expedia provided a full refund

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I booked a hotel in Nashville through Expedia. We turned in early and within a couple of min had bed bugs crawling all over our bodies. First and hopefully my last experience. The hotel was totally booked and had no other room available. Expedia refused to find us other accommodations or issue a refund. I found another hotel myself and it was 100% wrong for a billion dollar company to keep my money. I guess they need it that bad!


This report was posted on Ripoff Report on 05/13/2013 03:19 PM and is a permanent record located here: http://www.ripoffreport.com/r/Expediacom/Bellevue-Washington-98004-/Expediacom-Something-to-think-about-Bellevue-Washington-1050635. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

Update Expedia provided a full refund

AUTHOR: James - ()

 Update Expedia provided a full refund through a complaint with the BBB. It would seem it would have been better customer friendlier to have reached a compromise the day of the problem. Thanks

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