• Report: #999522

Complaint Review: ezTaxReturns.com

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  • Submitted: Fri, January 18, 2013
  • Updated: Sat, January 19, 2013

  • Reported By: Michael — United States of America
ezTaxReturns.com
Internet United States of America

ezTaxReturns.com Charged me $19.99 for absolutley nothing! Internet

*Consumer Comment: always get a laugh with coast

*Consumer Comment: Today's laugh

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I usually use turbotax to file my taxes but noticed that ezTaxReturns.com was offering the same services at a lower price so I decided to give it a try.  Big mistake.  After inputting all my information I get a message saying "No errors found, you are now ready to e-file.  Click Next."  I click next and get a message saying, "You are NOT eligible to e-file due to errors.  Please click correct errors."  I click "correct errors" and get a message saying "No errors found, you are now ready to e-file.  Click Next."  I click next and get the same message saying, "You are NOT eligible to e-file due to errors.  Please click correct errors."  I then go through all the information and find no errors myself.  I log out and log back in, hoping this would correct the issue.  No such luck.  This happens AFTER they charged my credit card $19.99.  I click help only to find out they have no one I can talk to or even chat with.  I email support with no response.  I don't even know what to do now other than tell ripoffreport about it.  I went to turbotax.com and filed electronically with no issues.  I just had to pay a little more.  It's not worth the $10 savings.  Just use turbotax.  I am now unable to contact anyone from this company for a refund. 

This report was posted on Ripoff Report on 01/18/2013 08:51 PM and is a permanent record located here: http://www.ripoffreport.com/r/ezTaxReturnscom/internet/ezTaxReturnscom-Charged-me-1999-for-absolutley-nothing-Internet-999522. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

always get a laugh with coast

AUTHOR: The Outlaw Josey Wales - (United States of America)

club know it all, aka team rebutt aka team perfect, never make mistakes. if the world could be like the small mindset of members like coast, don't forget to copy and paste
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#2 Consumer Comment

Today's laugh

AUTHOR: coast - (USA)

You posted this in the Taxidermy category. Taxidermy is the preparation of animal skins for stuffing and mounting, NOT the preparation of taxes. Thanks for the laugh.
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