Complaint Review: Fair Radio Sales - Internet
- Fair Radio Sales Internet USA
- Phone: 419-227-6573
- Web: https://www.fairradio.com
- Category: Miscellaneous Electronics
Fair Radio Sales Offers products/items that they do not stock... lets you order them and then never responds Lima, Ohio Internet
*Consumer Suggestion: I bet you didn't try....
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Fair Radio Sales is not so "fair" when it comes to you, the customer.
I ordered an item listed at their website as being in stock. After giving all of my personal information including credit card information, I received a confirmation E-MAIL with the particulars of the order. The E-MAIL was entitled, "Your Order has been placed successfully!" The confirmation E-MAIL had an Order Number to reference the purchase.
Two weeks passes and I hear nothing... no package tracking number... nothing. So I wrote them an E-MAIL giving the Order Number and requesting an update and a tracking number.
The response was, "Sorry we are sold out of these items"
So, excuse me? ...and when were they gong to tell me this? (probably never). After two week waiting for the item to arrive in the mail, I am told that they don't have it in stock only after I press the question.
So this item shown as available on their website, that was able to be ordered with a confirmation E-MAIL stating "Your Order has been placed successfully!" was really NEVER available and had I not pinged them for tracking information, they would probably have never contacted me to say that my order really was NOT placed successfully.
Obviously, this company has little regard for its customers or the time lost to projects waiting for items that don't exist to arrive. If they didn't have these in stock, then why do you advertise them for sale?
My recommendation is to avoid "Fair Radio Sales" when looking on the internet (or locally) for electronics items.
This report was posted on Ripoff Report on 07/22/2014 09:22 PM and is a permanent record located here: https://www.ripoffreport.com/reports/fair-radio-sales/internet/fair-radio-sales-offers-productsitems-that-they-do-not-stock-lets-you-order-them-and-1164236. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Suggestion
I bet you didn't try....
AUTHOR: Bill - (U.S.A.)
SUBMITTED: Sunday, January 24, 2016
I bet you never tried to see if your credit card or PayPal was charged, did you? That should be common practice by all people who order by phone or online BEFORE they start b*tching about not receiving a product. If you don't see the item charged after a few days, you KNOW that there is an issue. I put the blame on the customer for a lack of follow-up.
I have purchased items from Fair Radio Sales before without any issues. You should visit the store personally. It is a gold mine!
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