- Report: #1067058
Report - Rebuttal - Arbitrate
Complaint Review: Fieldturf Tarkett
Fieldturf Tarkett175 N Industrial Blvd NE Calhoun, Georgia USA
Fieldturf Tarkett warranty scheme Calhoun Georgia
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In March 2011, Fieldturf (the self-proclaimed World Leader in Artificial Turf) filed a major lawsuit against its largest supplier - Royal TenCate based in Holland. See link here: http://www.scribd.com/doc/50114371/Fieldturf-TenCate-lawsuit and the TenCate answer and counterclaims can be downloaded here: https://anonfiles.com/file/2b156219169fed216c281dd9f7082044
A recent Opinion and Order in the case is here: http://docs.justia.com/cases/federal/district-courts/georgia/gandce/4:2011cv00050/173174/395/
By their own admission (see pg 31 of the May 10 2013 Opinion and Order above) at least 167 Fieldturf fields have failed because the synthetic grass fiber has degraded prematurely. Between 2005 and 2010 Fieldturf installed many times that number of synthetic turf fields in the United States. Dozens of fields throughout the country may be failing prematurely without the customers knowledge.
In many cases, customers with defective Fieldturf fields have had their fields replaced under warranty at no cost. See these examples for instance:
FieldTurf installed in May 2008 at Lowndes County High School Martin Stadium in Valdosta, GA. See this link for more information: http://valdostadailytimes.com/sports/x624712511/Lowndes-Martin-Stadium-receiving-new-field-turf
FieldTurf installed in September 2007 at Canton High School in Canton, TX. See this link for more information: http://vanzandtnews.com/cisd-opts-for-warranty-replacement-of-turf/
FieldTurf installed in April 2007 at Navasota High School in Navasota, TX. See this link for more information:
FieldTurf installed in September 2006 at Santa Ynez Valley Union High School in California. See this link for more information: http://www.syvjournal.com/archive/10/15/9933/
FieldTurf installed in June 2007 at Jerry Barker Stadium in Shreveport, Louisiana. See this link for more information:
FieldTurf installed in August 2007 at Isadore Newman School in New Orleans. See this link for more information:
Fieldturf fields installed in 2007 at Traz Powell Stadium in Miami, St. Thomas Aquinas in Fort Lauderdale and Lake Brantley High School in Altamonte Springs, Florida. See this link for more information:
Fieldturf field originally installed in June 2008 in Breckenridge, TX: http://www.breckenridgeisd.org/aboutus/board_meetings/Board_Meeting_12-13/12_17_12_Board_Minutes_Special.pdf
Defective Fieldturf originally installed at Carrollton High School in June 2008: http://gahousedistrict62.com/board-oks-new-turf-for-trojan-field.html
Another example from Towson University in Maryland: http://parentscoalitionmc.blogspot.ca/2013/01/exclusive-defective-artificial-turf.html
Fieldturf customers routinely now must engage attorneys to help them navigate thru the warranty claim process. See this example from a June 2008 installation in Breckenridge, TX: http://www.reporternews.com/news/2012/jan/25/breckenridge-isd-fieldtuff-at-odds-over-wear-on/?print=1 and here: http://www.breckenridgeisd.org/aboutus/board_meetings/Board_Meeting_12-13/12-17_2012_Special_Board_Meeting.PDF
In a recent similar situation in Ohio, a Fieldturf customer had to resort to the legal system as well since the company was non-responsive to a warranty claim:
Other customers are paying 300k and up to replace fields that are defective and still under warranty. The synthetic turf at H.A. Chapman Stadium at the University of Tulsa has just been replaced. The turf was installed in May 2008 and was under warranty until May 2016. The manufacturer made a big deal about this installation in early 2008. See this link for instance: http://www.globenewswire.com/news-release/2008/06/03/379335/143961/en/FieldTurf-Continues-to-be-the-Choice-for-Tulsa.html. Here's a story about the replacement field: http://www.tulsaworld.com/site/printerfriendlyblog.aspx?articleid=19897
The same for the University of Texas at Austin. Their 2009 Fieldturf field was just removed and replaced for 290k. See here: http://www.statesman.com/news/sports/college-football/texas-installs-new-artificial-turf-at-royal-memori/nXbtW/
Avon High School in Avon OH installed their field in August 2007. They have agreed to pay $295,000 to replace their defective Fieldturf field that was still under warranty:
- "Industry's Best Warranty"
- "Longest-Lasting Turf System"
- "Highest Return on Investment"
This report was posted on Ripoff Report on 07/15/2013 08:46 AM and is a permanent record located here: http://www.ripoffreport.com/r/Fieldturf-Tarkett/Calhoun-Georgia-30701-8651/Fieldturf-Tarkett-warranty-scheme-Calhoun-Georgia-1067058. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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